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I brought a 2 seater lounge from Harvey Norman 2019 march I
Hello I brought a 2 seater lounge from Harvey Norman 2019 march I didn't get extra insurance leather total cost with leather care $2078.00 after 2 months I noticed fibres coming through the lounge ran… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
18,693 satisfied customers
I bought a 55' TV and sound bar just over 3 yrs ago and the
I bought a 55' TV and sound bar just over 3 yrs ago and the sound bar went off 2 weeks ago and my T V yesterday. I have rung Harvey Norman and they are saying it over its 1yr contract and I don't have… read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
7,502 satisfied customers
Non delivery of Online order from Harvey Norman Online NSW.
Non delivery of Online order from Harvey Norman Online NSW. Their Auburn store*****Sydney. Order confirmation 8 January. 10th January I received Shippit Courier contact to say ordered item was picked … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
18,693 satisfied customers
We brought a gas heater from harvey norman last year this
HI we brought a gas heater from harvey norman last year this year it's been aw … read more
Leon
Leon
Solicitor
Master's Degree
32,717 satisfied customers
I am not happy with the flooring I have just had in my
I am not happy with the flooring I have just had laid in my house. We went through Harvey Norman and paid a lot of money to have hybrid floorboards laid including floor preparation. I believe that the… read more
Leon
Leon
Solicitor
Master's Degree
32,717 satisfied customers
I bought aa Electric Reclining lounge from Harvey Norman on
I bought aa Electric Reclining lounge from Harvey Norman on 23/4/19. Over a month ago the recliner got stuck in reclined position. After about 3 weeks the motor was replaced,. It now reclines but makes a loud cracking noise and jolts when reclined. I went back to Harvey Norman and stated that there is a fault and would like a replacement. They refused and am still waiting for a repairman to come and have a look as to what the fault is. What are my legal rights? … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
18,693 satisfied customers
I have a complaint to make about Harvey Norman (Princes
Hi, my name is ***** ***** I have a complaint to make about Harvey Norman (Princes Hwy/Westall Road). It is regarding a couch my husband and I bought (14/5/16) with a 5 year warranty. It was the last … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
18,693 satisfied customers
In Dec 2015 we ordered a electric 2 seater recliners for
Hello in Dec 2015 we ordered a electric 2 seater recliners for $2334.00 & had to wait for Delivery on the 3/5/2016 I emailed Harvey Norman a photos of discolouration on different panels which they cam… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
18,693 satisfied customers
On 3rd December I took 2 televisions into Noosa TV and Video
On 3rd December I took 2 televisions into Noosa TV and Video Repairs in Noosaville for inspection and, if necessary, repair. After about a week they called me to inform me that they had transported th… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
18,693 satisfied customers
I put money down for a order and then got a floor by Harvey
hello, I put money down for a order and then got a floor laid by Harvey Norman and then weeks later got a phone call from the older man who works at office and who came to look at the place and messur… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
18,693 satisfied customers
I need some advise regarding an issue I have with Harvey
Good evening, I need some advise regarding an issue I have with Harvey Norman. I bought carpet in January 2016 through Harvey Norman in Maribyrnong Vic, after 10 months the carpet started to move whic… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
18,693 satisfied customers
I'm hoping you can help? i purchased a very expensive 2
hi pearl I'm hoping you can help? i purchased a very expensive 2 seater reclining lounge suite that was only just over 6 months old , the bottom seat and the back rest that recline have slumped and th… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
18,693 satisfied customers
Harvey Norman has the same enquiry phone number as me,
Harvey Norman has the same enquiry phone number as me, landline. 12 months of requesting them to sort it out as I get 3+ calls a day please ring me on(###) ###-#### The number that causes the problem … read more
Leon
Leon
Solicitor
Master's Degree
32,717 satisfied customers
We bought a Samsung ice maker fridge freezer which states it
We bought a Samsung ice maker fridge freezer which states it does CUBED ice, but we only get semi crushed or crushed. They say 'it may appear to look like crushed ice to the customer, but isn't' .....… read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
7,502 satisfied customers
we purchased a mattress from harvey norman it was a sleepmaker
we purchased a mattress from harvey norman it was a sleepmaker brand called the studio queen mattress,, we purchased it last year on 22/11/2010 and after several months the soft pillow part on top of … read more
Leon
Leon
Solicitor
Master's Degree
32,717 satisfied customers
I just bought a brand new coffee machine worth $ 2500 which
I just bought a brand new coffee machine worth $ 2500 which is faulty. I did the right thing and rang the company which is 'jura ' to explain to them that I followed the set up process which was unsuc… read more
Peter G.
Peter G.
Solicitor
Bachelor's Degree
767 satisfied customers
My Wife and I bought a leather lounge suit from Harvey Norman
My Wife and I bought a leather lounge suit from Harvey Norman in 2005, about six months after we bought it there appeared tiny holes in one arm piece. We had moved to Darwin from Bendigo victoria and … read more
Maurice
Maurice
Lawyer
Master's Degree
1,980 satisfied customers
I purchased a dining setting from Harvey Norman store in
I purchased a dining setting from 'Harvey Norman' store in July 2007. This cost me $799. On Friday 2nd Jan, 2009, one of the chairs just collapsed and broke. I have contacted the Harvey Norman store I… read more
Kenneth Hunt
Kenneth Hunt
Principal Solicitor and Migration Agent
Master's Degree
4 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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