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My question,I do not think is a legal. I received a call on
My question,I do not think is a legal. I received a call on our landline from Nicole who said she was calling from Australian NBN. Call came in from the number - 03 2179 1139. She said they are going … read more
Leon
Leon
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Master's Degree
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I have just moved to NBN, with Telstra as my provider.
I have just moved to NBN, with Telstra as my provider. Telstra sent me a modem in the mail, which I presumed would be installed by the technician. The NBN technician has installed NBN today but advise… read more
Leon
Leon
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Master's Degree
50,355 satisfied customers
Was advised by Telstra yesterday afternoon after reporting
Was advised by Telstra yesterday afternoon after reporting loss of telephone line of my mother's phone who iss 88 that there was an nbn outage in the Ashfield area, the suburb in which she lives. AS o… read more
John Melis
John Melis
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I get reasonably frequent recorded messages on my landline
I get reasonably frequent recorded messages on my landline phone telling me my broadband network will be disconnected and I need to Press 1 NOW to avoid this. … read more
Leon
Leon
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Master's Degree
50,355 satisfied customers
We were in process of getting NBN connected,they had to lay
we were in process of getting NBN connected,they had to lay an underground cable,when the technician came to put it into the home he could not get a signal this end so he tried to put a new cable in ,… read more
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I am a standing Optus customer (both landline phone and
Good morning Pearl - I am a long standing Optus customer (both landline phone and internet connection). Yesterday late afternoon I received a call from someone saying they were with the NBN and was to… read more
John Melis
John Melis
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We starting a vet hospital and have been dealing with NBN
Hi, we starting a vet hospital and have been dealing with NBN for 4 months We are in a mobile phone and data black hole (no fixed wireless signal and satellite will not work for radiology data transfe… read more
Leon
Leon
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Master's Degree
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I have moved in with my mother as her carer. I transferred
I have moved in with my mother as her carer. I transferred my internet provider to her residence and was connected mid December and quoted the landline number to my new service provider. I did have a … read more
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Leon
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We have been without a landline since the 6th Dec., 2018. We
Second opinion] We have been without a landline since the 6th Dec., 2018. We live in the lower Hunter without any mobile signal. My husband has had to drive 15k's every day to make a complaint to no a… read more
John Melis
John Melis
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I purchased a "LiveLife" Medical Alert alarm for my elderly
Hi, I purchased a "LiveLife" Medical Alert alarm for my elderly Mother a few weeks ago at quite a high cost of almost $450.00. It is not suitable for her as she has dreadful gouty arthritis in her han… read more
Leon
Leon
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Master's Degree
50,355 satisfied customers
My mother Beaton recieved her notification from the NBN in
Hello My name is***** mother Shirley Beaton recieved her notification from the NBN in June to say it was time to switch onto NBN Mum is 86 yrs old and very hard of hearing so I have authority to speak… read more
Leon
Leon
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Master's Degree
50,355 satisfied customers
I am having trouble with Southernphone as a result of
I am having trouble with Southernphone as a result of signing up with them for the NBN … read more
Leon
Leon
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Master's Degree
50,355 satisfied customers
WE HAVE AN MOBILE PHONE ACCOUNT WITH Telstra AND OVER THE
WE HAVE AN MOBILE PHONE ACCOUNT WITH Telstra AND OVER THE PAST 12 MONTHS WE HAVE BEEN RECEIVING PHONE BILLS FOR $1000.0 AND UP WE HAVE BEEN INTO THE BUSINESS CENTER AT MOOROOLBARK AND HAVE SPENT QUIET A NUMBER OF HOURS TO COME TO A RESOLUTION AS WE HAVE 3 PHONES AND THEY KEEP INFORMING US TO HAVE EXTRA DATA WE NEEDED TO TAKE IPADS TO WE COULD HAVE EXTRA DATA WE HAVE TRIED TAKING THESE BACK AS WE ARE PAYING TO MUCH FOR OUR MOBILES KIND REGARDS … read more
Leon
Leon
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Master's Degree
50,355 satisfied customers
We were moving and i rang dodo to get our new house
we were moving and i rang dodo to get our new house activated with nbn and found out that that also came with a phone number so i requested to get our number transferred. The lady was going to do that… read more
Leon
Leon
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Master's Degree
50,355 satisfied customers
We operate a home office and have a business account with
We operate a home office and have a business account with Telstra. Telstra disconnected out land on 14/11 advising that NBN was to be connected. The technician advised that the system was not operatio… read more
John Melis
John Melis
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Bachelor's Degree
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This is not a legal question but rather an issue associated
Hi Deborah. This is not a legal question but rather an issue associated with the installation of the NBN. We had NBN installed Monday last week. We had a few problems getting the internet activated bu… read more
Leon
Leon
Solicitor
Master's Degree
50,355 satisfied customers
COULD GIVE ME SOME ADVICE I HAVE BEEN WAITING FOR 3 WEEKS
HI THERE COULD GIVE ME SOME ADVICE I HAVE BEEN WAITING FOR 3 WEEKS NOW TO GET MY PHONE BACK ON DUE TO NBN DISCONNECTED IT AND I WANT THAT SAME NUMBER BACK AS I IS A BUSINESS NUMBER I HOOKED UP FOR THE… read more
Leon
Leon
Solicitor
Master's Degree
50,355 satisfied customers
I am under contract to Southern Phone for internet nbn
I am under contract to Southern Phone for internet nbn connection including phone. My contract commenced in November 2016. Every second day I find myself disconnected from the nbn. I want out of this … read more
Leon
Leon
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Master's Degree
50,355 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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