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We continue to pay our internet connection with Telstra and
We continue to pay our internet connection with Telstra and continuously have no internet. We have had Telstra and NBN come out and the problem is with NBN. The guy from NBN has said that all the wiring is old and corroded in our street but NBN are doing nothing about it. We desperately need internet as we run our business from home and need the connection. This has been going on for too long now and we are really frustrated. We are throwing money away and not getting what we paid for. What can we do cause we are getting nowhere? … read more
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Leon
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Master's Degree
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I am moving in to apartment this Saturday. My telephone
Hi, i am moving in to apartment this Saturday. My telephone service provider Vidaphone) says it is up to landlord to get nbn network reconnected $330. Since he cut the service off before creating 3 un… read more
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Bachelor's Degree
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I have built my new home and paid the Telstra fee $2,200 at
Dear Deborah, I have built my new home and paid the Telstra fee $2,200 at the start of construction. Apparently, at the time, the NBN address list was unavailable. I am now trying to connect NBN to my… read more
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We have a website with a company called Sites N Stores and
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I have been trying to get a list of companies, amounts and dates that have direct debits to my ANZ accounts. I am informed that this is not available on line as it is a legal matter. I am currently ha… read more
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My husband Graeme was diagnosed with lung cancer and the
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Trying to get a refund back from eBay that has been ongoing since 19/12/2017, I got a partial refund and since then they say I will get the remainder within 24-48 hours, then 3-5 days, still have not … read more
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I was just wondering if companies can charge you for no
hi there i was just wondering if companies can charge you for no choosing to use direct debit even though the bills are paid on time … read more
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My 92 yr old Father changed from Optus to Telstra in Nov.
My 92 yr old Father changed from Optus to Telstra in Nov. 2009. Optus has taken $25 direct debit a month from his pension security account until now. When I rang them they said it was for Internet dia… read more
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I deposited $150.00 into a friends ANZ account from my
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My husband has just passed away and I see on the bank
My husband has just passed away and I see on the bank statement he had a direct debit going out regularly TO LIFE DEBIT ......funeral insurance .... with a policy number. I do not have any other paper… read more
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I was charged with the NBN Internet service for two extra
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I've been charged a few bills and the money taken out of my
I've been charged a few bills and the money taken out of my direct debit by Telstra after my account was closed and now I can't get any sense out of Testra call centres to get my money back … read more
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I have had so much trouble with my Telstra ./Foxtel home
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I am from Victoria, Australia, I have been told that if your
I am from Victoria, Australia, I have been told that if your bank takes your pension, you are entitled to 90% back, As your pension is considered the minimal amount needed to survive, I was recently p… read more
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On 23 June I signed up to VISION in East Brighton, Vic, for a personal trainer and gym use. I paid $199 on credit card as a joining fee - for which I was given a red Towel (which I did not want), a ba… read more
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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