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Ask Leon Your Own Question
Leon, Solicitor
Category: Australia Law
Satisfied Customers: 44346
Experience:  BEc Dip Ed, Dip Law (SAB) MTax (UNSW)
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Second opinion] - I was in Sydney for almost 7 years. during

Customer Question

Second opinion] - Hi!
JA: Hello. How can we help?
Customer: I was in Sydney for almost 7 years. during these time I subscribed with vodafone and used their mobile services.
JA: What state are you in? It matters because laws vary by location.
Customer: I was in NSW
JA: Has anything been filed or reported?
Customer: I cancelled my subscription on July called twice before leaving the country. But they have been charging me every month. I have informed them that I am not in Australia anymore. but unfortunately, I had to call every month
JA: Anything else you want the lawyer to know before I connect you?
Customer: and listen to their same excuses that they are very sorry and they will fix it right away.
Submitted: 9 months ago.
Category: Australia Law
Expert:  Leon replied 9 months ago.

My name is ***** ***** I am a NSW Solicitor. I will do my best to assist you with your question.

Expert:  Leon replied 9 months ago.

If you have cancelled it and you have evidence by email that you did you should contact the TIO and lodge a complaint and also seek a refund of any payments and the calls from overseas.

The website is as follows

It is a free service.

I hope this makes sense and is of assistance. if there is nothing further

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