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My name is ***** ***** I am a NSW Solicitor. I will do my best to assist you with your question.
They are obligated to give you a refund if the items are not available. As they are closing down they are not under any obligations to find you an alternative item and it is not worth suing them to get the item because they are out of business.
It is a horrible situation but the best you can expect is a refund.
You should take this ASAP because of you dont you will be a creditor and when they close you may never get your money as they are in liquidation.
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