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Daniel
Daniel, Solicitor
Category: Australia Law
Satisfied Customers: 5622
Experience:  Bachelor of Laws (dist) Graduate Diploma in Legal Practise. Admitted NSW Supreme Court / High Court
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I had my car stolen but because I must of left keys in front

Customer Question

I had my car stolen but because I must of left keys in front door, my insurance company is taking for ever to work out whats going on, its all ready been two months that I haven't had a car for, im a single mother with MS, and finding it extremely difficult to deal with. What can I do about this? Please help
Submitted: 10 months ago.
Category: Australia Law
Expert:  Daniel replied 10 months ago.

hello
Well they clearly are suggesting you were negligent in keeping the vehicle safe.
Having said that, you can still argue the insurance policy would need to be paid out, on compassionate grounds alone.

File a complaint here:

https://www.fos.org.au/

The ombudsman will be able to look into the matter and make a judgement call in respect of same.

I wish to help you in this situation.

Expert:  Daniel replied 10 months ago.

Hello
I note I have not received a response?
I wish to help you in this situation.

Expert:  Daniel replied 10 months ago.

Hello
I note I still have not received a response?
I wish to help you in this situation.

Expert:  Daniel replied 10 months ago.

Hello
I note I still have not received a response?
I wish to help you in this situation.