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My name is ***** ***** I am a NSW Solicitor. Thank you for your question, and will do my best to assist you with your question. Please understand this is not legal advise Please understand this is not legal advise but a guide to assist you.
Unfortunately no there is no cooling off period.
what state are you in?
Did you do any inspection that you signed before you signed?
Their answer is rediculous.
Did you ask the agent if there are any issues you should know about?
I assume this is not in writing.
You have an agreement and you have to honour it and you cannot terminate easily
But the issue with the windows is one you can complain about and have fixed or have your rent reduced.
You should start making a detailed chronology of what has been said by whom and when
Once you move in record the noise. Send the complaint in writing to the agent and keep a copy. If they fail to repair take them to SACAT
Here is some information about tenancies in SA
But you have to move in and you be the one that takes them to court.
Be prepared that they will sue you for a breach of the lease.
You cannot avoid this.
Send a letter to the agent and set out the issues and advise that you were mislead when asked about issues.
Put yourself in a stronger position
All the best and good luck
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