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Deborah Awyzio
Deborah Awyzio, Solicitor
Category: Australia Law
Satisfied Customers: 863
Experience:  Bachelor of Laws (QUT), BIT (QUT), Family Law Accredited Specialist, over 12 years experience
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Can car insurance agent ask phone records?

Customer Question

Can car insurance agent ask for your phone records?
Submitted: 1 year ago.
Category: Australia Law
Expert:  Leon replied 1 year ago.

Good Afternoon

My name is ***** ***** I am a NSW Solicitor. Thank you for your question, and will do my best to assist you with your question. Please understand this is not legal advise Please understand this is not legal advise but a guide to assist you.

Can you give me ore details?

Customer: replied 1 year ago.
My husband had a car accident we have both gone through questions with private investigator and all went well now they want both of our phone records and also bank statements, we need to write down who each person we called and why for a week prior to a week after we are talking about 370 calls/texts we need to explain
Expert:  Leon replied 1 year ago.

Good Afternoon

Have you asked why they want this?

You are obligated to give them all the details they request under the policy.

But you can ask why.

Customer: replied 1 year ago.
I will have to check the policy
Expert:  Leon replied 1 year ago.

I can tell you all policies say you will cooperate.

But you need to check.

I am not sure what you have said to them to require this.

You are also entitled to a copy of the report and your statements once they are complete.

I hope this makes sense and is of assistance.

Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Leon replied 1 year ago.

you can elect to have a call for an additional fee

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