My name is ***** ***** I am a NSW Solicitor. Thank you for your question, and will do my best to assist you with your question. Please understand this is not legal advise Please understand this is not legal advise but a guide to assist you.
It is horrible how they make money out of people and do not offer anything close to the market rate.
You can try and lodge a complaint with the ombudsman about the bank.
The Ombudsmans website is as follows
All banks are the same and they do the same thing.
Finally if you wish to shame them, contact the media such as Current Affair and they will take it on and shame them on the air and this may cause them to fix the problem.
I am sorry I cannot offer you more than this. If there is nothing further
thank you for using my services.
If I have missed anything, or you have any further questions please let me know
If there is anything else in the future please do not hesitate to ask.
Please do not forget to leave positive feedback.