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Related Australia Law Questions
Airlines refuses to pay back a refund. Nsw. We(4)were going
We(4)were going to Bali on 22/5 and because of covid the trip was cancelled,we got money back for hotel.Wotif who we booked with have been helpful and they have put in a request to Virgin to get a refund.They have now come back with that the ticket was non refundable and offers us a ticket back to Bali and to be used at the latest 21/4 2021.We all know that is not possible because of covid and leaving Australia etc.Virgin has $2560 that is ours and we want it back.Shall we maybe use my friends banks credit card insurance? It has been almost 6 months.Thanks Helen … read more
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Due to COVID19 our flights to Bali ( attend a wedding)were
Due to COVID19 our flights to Bali ( attend a wedding)were cancelled. Expedia has a no refund clause on flights, however we did receive a refund for our accommodation. I placed a disputed transaction … read more
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My husband and I were originally booked on your Dreamliner
Hi. My husband and I were originally booked on your Dreamliner flight Business class Perth to London on 4 April 2020. Because you're suspending international flights our travel agent has rebooked us o… read more
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Late last year we booked a holiday with email conformation
Hi .Late last year we booked a holiday with email conformation that I could travel to Bali, got to the airport and was told no, needed a new passport. We contacted the agents they said it would take a… read more
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On Tuesday 27 August 2019 my wife and I flew from Adelaide
On Tuesday 27 August 2019 my wife and I flew from Adelaide to Perth on Virgin Australia flight VA721. The flight was booked and paid for as a Business Class ticket but a few weeks before the flight date Virgin changed the aircraft type to one which did not have a Business Class cabin. We were advised we would be eligible for a refund AFTER the flight. The booking was made through RACWA Travel Service consultants and we paid them. I have had countless email and telephone exchanges with RAC Trave but at this point in time we still have not received the refund OR INDEED we have not been advised as to the amount of the refund. Also at this point in time the RAC Consultant who has been very understanding and supportive is now not responding to my emails. … read more
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I recently missed a Qatar airways flight from Perth to
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I booked my flight information on the internet with the
Hello, I booked my flight information on the internet with the intent of my son (15 year old pays for adult seat which I accept) traveling with me to Bali with me during the Perth school holidays from… read more
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My wife and I took out full comprehensive travel insurance
My wife and I took out full comprehensive travel insurance with Insure/and/Go prior travelling to India. While we were away our daughter also travelled to Bali for a holiday. On her second day in Bali… read more
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Daniel, My family and I were recently left in Bali when
Daniel, My family and I were recently left in Bali when our Air Asia flight was cancelled due to an administrative mistake. Air Asia could not provide an additional flight home further 6 nights and we… read more
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how to get a refund from a tikets brougt from fligth centre
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i am a member of rac perth,,and when i needed there help in
i am a member of rac perth,,and when i needed there help in nsw i was treated rudely ,,ie sworn at and threatened to be left in middle of nowhere were i had broken down,,i have australia wide cover wi… read more
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We have signed a contract with a school in Perth for the provision
We have signed a contract with a school in Perth for the provision of catering services for its 260 students for a period of 3 years. This contract was awarded to our company after we were chosen thro… read more
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I have been separated / divorced for over 7 years now We have
I have been separated / divorced for over 7 years now We have a set of orders in place with the family court which are "flawed" - i had to sign them years back as i was blackmailed into doing so We ha… read more
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We recently had an incident where our flight from Melbourne
We recently had an incident where our flight from Melbourne to Hong Kong was delayed by about 12 hrs due to the chilian volcano ash. As a result of the delay, when we arrived in Hong Kong Qantas staff… read more
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I was booked to travel with Virgin Airlines on the 25th September
I was booked to travel with Virgin Airlines on the 25th September this year when their computers malfunctioned and our flight was canceled. I had receipts for travel home with another carrier, accommo… read more
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We flew to Sydney from Melb on March 6 to go on a cruise,we
We flew to Sydney from Melb on March 6 to go on a cruise,we found out the cruise had been delayed a day, we were not informed by flight centre about this,as it was the last week end of the Mardi Grai … read more
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We were on holiday in Bali in Dec 09 and got talked into buying
We were on holiday in Bali in Dec 09 and got talked into buying a timeshare at a Royal Bali resort for $7500. It was a real hard sell and were told that if we did not decide there and then and sign up… read more
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Hi there, i recently won $10,000 worth of airline tickets as a prize. The airline is saying only 2 adults can fly for that amount to UK from Perth even though it says nowhere in t&c that full excursio… read more
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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