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We have been charged products which we didn't order

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we have been charged for...
we have been charged for diet products which we didn't order or receive from the USA company besthealthshop.com. they have charged our Visa account $118.07 on 25th April 2015 and $117.44 on 23rd May. What can we do about it?
Submitted: 3 years ago.Category: Australia Law
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Answered in 10 minutes by:
6/19/2015
Solicitor: Daniel, Solicitor replied 3 years ago
Daniel
Daniel, Solicitor
Category: Australia Law
Satisfied Customers: 5,984
Experience: Bachelor of Laws (dist) Graduate Diploma in Legal Practise. Admitted NSW Supreme Court / High Court
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HelloAs they are overseas, all you can do at this point is speak with your bank and have the money returned back to the account. If it was purchased with paypal, you can speak with paypal, but clearly it is just a credit card payment. In respect of the matter that is the best and most cost effective manner to resolve it. The bank has power to have the transaction reversed.
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