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I worked for for 25 years. In 2013 I served an man of Indian
I worked for ***** ***** for 25 years. In 2013 I served an man of Indian Appearance and when I answered one of his many questions he openly coughed without covering his mouth. His slag landed straight… read more
Leon
Leon
Solicitor
Master's Degree
47,519 satisfied customers
I was in Cairns from 13-20 October and we rented a car from
I was in Cairns from 13-20 October and we rented a car from Avis. On 19th morning, we found the floor carpets were flooded with water after a night of heavy rain and thunder. Whereupon the resort receptionist and another staff saw and assisted us with supplying us with their pool towels and we absorbed the water with 20 towels. Upon returning the car on 20th, the floor was still damp. On 22nd I received a call telling us that we had to pay $200 for car detailing and she wanted my email address whereupon I told her that I would refute the bill as it would appear that the car's door seals were not working properly as there was no way the water could have gotten in and besides which we do know that the car had been involved in an accident before as the metalwork was not properly aligned as we highlighted to them upon taking delivery of the car. I also mentioned that similarly, one other car in the resort suffered the same fate and Jucy Car Hire had told them not to worry about it - this was conveyed to us by the resort's receptionist. She then told me that she will speak to her manager and wanted my email address, whereupon I told her to get the manager to call me instead. 2 days later I received a texted message from him confirming that the cleaning fee is $300 and it will be added to my rental agreement and for me to contact him by enail. I then emailed him and told him all these relevant points and asked him to reconsider the matter. He then denied that there was no problem with the door seals and forwarded a bill from a car detailer for $330. I have yet to reply to this email as I believe we should not be paying as the water would not have gotten in had the car been given to us in a perfect condition and their contention is that we did not return the car to them in the condition when we took the car. It has also transpired that they do not have a wet/dry vacuum cleaner and hence had to go to a car detailer and surely in a place like Cairns which is subject often to heavy rains, it would be prudent of them to have one and we should not be made to pay for their inadequacy. Obviously, a much smaller company like Jucy had no problems with handling the matter. It was not our fault that flooding occurred and I strongly believe that we should not be held to ransom. … read more
Leon
Leon
Solicitor
Master's Degree
47,519 satisfied customers
My daughter and her husband have moved from a rental
My daughter and her husband have moved from a rental property in Razorback (near Picton) and the landlady/estate agent are withholding their bond. They claim that the little house was not clean enough… read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
5,988 satisfied customers
Need some information. I am employed by a retail supermarket
Hi need some information. I am employed by a retail supermarket company. I am a Store Manager been with the company for almost 6yrs. I was transferred to a remote location and have now been told that … read more
Daniel
Daniel
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Bachelor's Degree / Graduate Diploma
5,988 satisfied customers
I had a fall in my local supermarket due to a lettuce leaf
I had a fall in my local supermarket due to a lettuce leaf on the floor of the produce section. The ambulance came and checked me out and I had to have 3 days off work due to the injury to my knee and… read more
Leon
Leon
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Master's Degree
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I engaged a cleaning company to clean the property. A cleaner
I engaged a cleaning company to clean the property. A cleaner came to clean the house and fell. She claim that the working environment is not safe. Should I be responsible for her fell?… read more
Patrick H.
Patrick H.
5,422 satisfied customers
I reside in a remote area of wa and have been advised in writing
I reside in a remote area of wa and have been advised in writing I am no longer to enter or be served at our local supermarket. This has come about by "words" I had with a staff member, & have been ac… read more
Leon
Leon
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Master's Degree
47,519 satisfied customers
i injured myself in a kmart store but just been told my claim
i injured myself in a kmart store but just been told my claim has been denied 'because the area i fell had been checked 10 mins before and child who dropped grapes i slipped on was still in the area s… read more
Patrick H.
Patrick H.
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I recently made a seriuos harrassment claim , about a work
I recently made a seriuos harrassment claim , about a work incident , which happened to me january 2011. Ever since I have been made to feel like a stale bottle of wee. The reason I made claim now was… read more
Brisbane-Lawyer
Brisbane-Lawyer
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Does a Landlord of a residential property have a duty of care
Does a Landlord of a residential property have a duty of care towards anyone who undertakes work in his premises?… read more
Leon
Leon
Solicitor
Master's Degree
47,519 satisfied customers
i need some advice on how to get rid of my manager(i am the
i need some advice on how to get rid of my manager(i am the owner of the business) clients left the business because of her & the business is now struggling financially… read more
Leon
Leon
Solicitor
Master's Degree
47,519 satisfied customers
Hello I am wondering if you could help me please. I live
Hello I am wondering if you could help me please. I live in Sydney Australia and I had my wedding dress dry cleaned shortly after my wedding and in the process it was damaged. The dress was shrunk ove… read more
Brisbane-Lawyer
Brisbane-Lawyer
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we have moved out of our rental and the landlord is being overly
We have moved out of our rental house and theowner is being overly pedantic on some wear and tear issues and damage. We passed every inspection and even received a letter that the landlords wanted us … read more
Brisbane-Lawyer
Brisbane-Lawyer
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Master
14,357 satisfied customers
Recently I had a bond cleaner at my home. The work done was
Recently I had a bond cleaner at my home. The work done was poor and there was a great amount incomplete. when the cleaner said she was finished I told her straight up i was dissatisfied of the servic… read more
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Brisbane-Lawyer
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I slipped on lettuce leaves in teh fruit and veg section of
I slipped on lettuce leaves in teh fruit and veg section of Woolworths TTP on 9.5.10. I fell to the gound and bruised my left knee and have a sore right ankle. My sunglasses also fell and the frame wa… read more
Peter G.
Peter G.
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Bachelor's Degree
767 satisfied customers
my 11 yr old son was in a supermarket with myself and his granmother,
my 11 yr old son was in a supermarket with myself and his granmother, i sent him to get some cream i had forgot in another isle, when he came back he said he had been searched by the manager, accused … read more
Advocate
Advocate
Master's Degree
350 satisfied customers
We asked a cleaning company to clean a 3 bed 2 bath unit. The
We asked a cleaning company to clean a 3 bed 2 bath unit. The secretary acknowledged, that we wanted all floors cleaned, all kitchen cupboards and benches, sink, bathroom vanities, showers, baths and … read more
Maurice
Maurice
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Master's Degree
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I live in an inner city apartment block. when taking the rubbish
I live in an inner city apartment block(Melbourne, Australia). When taking the rubbish to the shute a trail of strawberry juice seeped out onto the carpet. The body corp has telephoned me and told me … read more
Leon
Leon
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Master's Degree
47,519 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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