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I am the owner of an apartment in Queensland. My property
Hi, I am the owner of an apartment in Queensland. My property manager told me that there is a water damage problem and the water leaks to the lower floor … read more
John Melis
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Just wanted to ask who is liable for the damage done to my
Hi, just wanted to ask who is liable for the damage done to my floor boards in our unit? Water from roof of our building leaked inside our unit during the severe rain over the weekend. The entire floo… read more
John Melis
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Original bathroom with water leak through wall into adjoing
Original bathroom with water leak through wall into adjoing internal room of the same unit. Is it the owner or strata responsibility to fix? … read more
John Melis
John Melis
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I own a unit in Melbourne that is in a large building of
Hi I own a unit in Melbourne that is in a large building of units & the roof leaks. The building is 10 years old & the fault lies with the original builder which our body corp is dealing with through … read more
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Have been told the waterproofing in my upstairs shower has
Have been told the waterproofing in my upstairs shower has failed. Have a quote from a builder to repair. Nearly $6000 Body corporate has told us that insurance will cover damage caused by water leak … read more
John Melis
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I have a query in relation to an insurance claim in relation
Hi I have a query in relation to an insurance claim in relation to water damage to a shower in a rental property. There was a leak behind the shower that we caused by a split tap o-ring that leaked wa… read more
Leon
Leon
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Back in January 2016 I had a leaking balcony at our private
Back in January 2016 I had a leaking balcony at our private residence. I engaged a builder to strip the existing balcony and had him relay Hardies scyon exterior flooring and he installed it as per the suppliers specifications. I then engaged a tiler to give me a quote on waterproofing the decking and laying of tiles (which I supplied the tiles). He inspected my balcony and I was told that he could undertake the job which included supplying and installing a waterproof membrane to balcony area, expansion joints and supplying of all other materials to complete the job. He undertook the works in March 2016. In June 2017 we had heavy rain on the Saturday, the following day there was water dripping from the underside of the balcony in numerous places and also water leaking through the down lights. I went back to the tiling place where I purchased the tiles and who gave me the name of the tiler to use and they advised he no longer lived in the area and had moved interstate. I finally tracked him down in September 2017 and I sent him an email. I did not get a response until January 2018 when I contacted him again. I explained the situation and he directed me to the web page of the waterproofing membrane that he used. I then contacted this company by email. I received a call back approx a week later and I explained my situation. The rep of the company asked me to contact the tiler and ask him what process he undertook in regards ***** ***** laying and sealing of tiles to which the tiler has not responded yet. During this time, in Dec 2017 I contacted another company called Megaseal who came down and inspected the balcony. They advised that the membrane had failed and there were cracks in the grout where moisture had penetrated through and also inadequate sealing around the perimeter of the tiling. I obtained a quote which is $11,000 and they can repair it by removing the grout and injecting a latex solution into the joints and then regrouting with waterproof grouting. This comes with a 2 year workmanship guarantee and 25 year product guarantee. Because time is of the essence and the more rain we receive the more damage is occurring, I want to engage Megaseal to repair and rectify the problem. If I pay a deposit by this Friday 2/2 they can start the works Monday. My question is - if I engage Megaseal to go ahead have I got any financial recourse from the tiler and/or manufacturer; or if by engaging Megaseal waiving my rights for any compensation? Thanks Rob Masut … read more
John Melis
John Melis
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I have an almost two year old camper trailer that is now
Hello, I have an almost two year old camper trailer that is now water damaged. Testing has shown the front hook had not been secured or sealed correctly from purchase. The supplier will repair the dam… read more
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I built my house through the Burbank back in 2006. I have
I built my house through the Burbank back in 2006. I have parapet walls and roof leaking issues (where these parapet walls are) ever since that appear during heavy rain. Burbank maintenance came out a… read more
Leon
Leon
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Madam , I own a 21 year old unit in Terrigal , NSW. Recently
Dear Sir/Madam , I own a 21 year old unit in Terrigal , NSW. Recently I discovered the "wet " area in the bathroom is limited to the shower area , which had a shower screen 18 months ago. I had the ba… read more
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Leon
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I purchased a home here in Victoria Australia and find that
I purchased a home here in Victoria Australia and find that the swim pool has not been fully paid for and have further problems with serious water leak under driveway from works undertaken by previous… read more
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I signed a retail lease agreement in November 2012. In the
I signed a retail lease agreement in November 2012. In the first three months we had two incidents of water coming into our tenancy from the tenants next door, due to a leaking roof/air vent. Rectifyi… read more
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Leon
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We had a builder renovate our upper story bathroom with a sky
We had a builder renovate our upper story bathroom with a sky light 14 months ago. After the renovation the roof leaks into the shower recess when it rains. We have paid for the renovation. We have sp… read more
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Hi, My partner and I purchased a home in Launceston,
Hi, My partner and I purchased a home in Launceston, Tasmania in September 2010. We recently had a leak which has resulted in the plaster ceiling in one room having to be removed. After the builders c… read more
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HiMy husband and I own the ground unit of a resort complex
Hi My husband and I own the ground unit of a resort complex with approx 40 other units in this complex. Two days ago we found our lounge carpet soaked (we have had heavy rain for previous 24 hours). W… read more
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I am looking at trying to recover some costs from my solar
I am looking at trying to recover some costs from my solar power installation company. I installed a 1.53W solar power system that cost me $18,000 in July 09. there was a 6 month delay due to the elec… read more
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Hi, recently had a renovation completed. During construction
Hi, recently had a renovation completed. During construction there was damage to our existing dwelling (water damage due to rain). Are we within our rights to withold final payment to cover the cost o… read more
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I purchased a new Olympic Caravan (8m) 2 years ago, have had
I purchased a new Olympic Caravan (8m) 2 years ago, have had major water leak problems and 2 months ago took it to the factory in Melbourne to show them the damage and water stains They were not inter… read more
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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