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I bought a used car from a dealership, a week after buying
i bought a used car from a dealership, a week after buying the vehicle, I heard a noise from the engine so I got the car serviced and the mechanic stated the car had no oil. … read more
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Please see my problem and conversation so far. I would like
Hi Deborah, please see my problem and conversation so far. I would like to know if i have grounds for the manufacturer or dealership to rectify the issue and the damage caused. I am in Victoria I have… read more
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My son has a Ford Ute which he bought from new in 2013. The
My son has a Ford Ute which he bought from new in 2013. The tensioner on the timing chain let go, causing the timing chain to slip and the result is that the engine is destroyed. Although the 3 yr warranty is up, the car only has 94,000km on it. He has looked after the car meticulously, and it has always been serviced by Ford dealerships. Ford have denied any assistance to have the car repaired. Obviously it is over the 3 yr warranty, but this is a major failure of a critical part that according to Ford never needs to be replaced. We wish to pursue the matter through the Dept of Fair Trading, but are unsure whether we can have the car repaired at this point, or it needs to be resolved before we proceed. My son has had the car towed back to the place of purchase at great expense, and it is going to cost approx. $11,500 to repair. Surely a car costing $42500 should last more than 94000 km???? … read more
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I have a 2013 hyundai veloster which had an engine failure
i have a 2013 hyundai veloster which had an engine failure at 92000k's.my car has only been serviced at Hyundai dealerships in the Melbourne area.in 6 years i have missed 4 services as the dealerships… read more
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Purchased a brand new motor vehicle 6mths ago for $75000 it
purchased a brand new motor vehicle 6mths ago for $75000 it has done 20 000km's and it's engine has failed. My question is do we have the right to request a refund as we no longer have faith in the ve… read more
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I have a Ford Falcon EF XR6 6 cylinder 4 speed Automatic. A
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We have a 2008 Land Rover Discovery 3 with 140000 kms on the
Hi - We have a 2008 Land Rover Discovery 3 with 140000 kms on the clock which last blue a crankshaft north of Tennant Creek. We have service history on the car from an after sales company called MR Automotive - invoices totalling over $17,000. We bought the car brand new. We have just been to see the Landrover dealership here to ask for help on the car since it does have low mileage. He is not helpful Landrover will help. His main reason was that we have not used Landrover dealerships for servicing over the years which would have cost us even more because of their labour charges. The car has been well looked after and we are devastated that such an expensive had such a short life. We do have all the invoices showing all servicing and parts that have had to be replaced. … read more
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I am in process of having my car repaired by a mechanic and
Hello, I am in process of having my car repaired by a mechanic and the price has increase markedly from the original agreed amount, however I don't have a written quote. The situation is explained in … read more
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I bought a brand new Ford Fiesta in 2012 and I have had the
I bought a brand new Ford Fiesta in 2012 and I have had the clutch replaced 5 times. I have received a letter from Ford Motor Company stating that they are aware of the problem and will extend my warr… read more
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i own a courier business, in Roma Qld. I own a 2006 ford transit
i own a courier business, in Roma Qld. I own a 2006 ford transit which I had regularly serviced by a mechanic in ST George SW Qld. I have found out that the mechanic has been putting the wrong type of… read more
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We purchased a brand new Misubishi triton 4w4 in 2012 it has
We purchased a brand new Misubishi triton 4w4 in 2012 it has had problems with heating from early on. The vehicle has already had a new thermostat and a new gear box. On the 9 th January 2014 it broke… read more
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I purchased a new Ford Motor Vehicle in April of this year
I purchased a new Ford Motor Vehicle in April of this year and the vehicle went into Limp mode over a week ago and went into a dealership for diagnosis and possible repair under warranty.The dealer ha… read more
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We have a truck that we rebuilt in April 2012 the head was
We have a truck that we rebuilt in April 2012 the head was sent in to be tested and checked. some work was carried out and parts replaced. The company that preformed the service gave the head the all … read more
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I bought a car sold by used caryard as a former Rental fleet
I bought a car sold by used caryard as a former Rental fleet car with log book service history as well as their own service pre sale.It had 37 000 Ks and still 11/2 yrs Manufactures warranty. 4months … read more
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Hi Alex, thank you for your help before, I have another issue
Hi Alex, thank you for your help before, I have another issue I have been trying to process amicably but to no successful outcome. I purchase a brand new motor vehicle last October collected it one we… read more
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Hi, i have an ml270 purchased july03, about 18months later
Hi, i have an ml270 purchased july03, about 18months later a faulty injector blew a hole in no5 cylinder, sandersons the dealer repaired it under waranty. At the time i said to the service manager it … read more
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I have a car, purchased new which has had 5 significant breakdowns
I have a car, purchased new which has had 5 significant breakdowns during the warranty period. The car has been repaired but the same problem returns. I requested to both the car manufacturer and the … read more
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I have recently had a Jeeps engine replaced because of no
I have recently had a Jeep's engine replaced because of no oil at great cost. Upon receipt of the car it was driven to the snow where the engine failed again. I was told there was a warranty and had t… read more
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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