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I am trying to find someone to provide advise on a product
Hi Pearl, I am trying to find someone to provide advise on a product manufactured in QLD that was supposed to be custom built for a specific purpose. Supplier took months and months to fullfill the jo… read more
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i bought approx 80 sqm of vinyl floor plank and had it professionally laid in 2017. the product has shrunk and has a 12 year warranty. i've contacted both the retailer and the supplier and to date, af… read more
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I bought a van in 2017. Later it had some issues with the
Hi, I am Shin. i bought a van in 2017. Later it had some issues with the transmission. First it was not noticable. But later it has become a trouble. Then i informed dealership when given for service.… read more
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My wife & I purchased a new caravan on 12th March 2020 from
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My partner and I are sub contractors and we install the
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I spent almost 4k on a set of professional JBL speakers
Hi I spent almost 4k on a set of professional JBL speakers which failed during normal use within 2 years. It had a 5 year warranty. Retailer passed the returned product to manufacturer appointed repairer who advised product had burnt coils and was abused by over during it.The product had overload protection but still failed. Nevertheless we agreed to pay over 1k for the repairs if we get provided with requested technical information regarding the repairs for us to track product integrity should it prematurely fail again. The manufacturer JBL refused its appointed repairer such information. The retailer has now given us a short deadline of a few days to either pay for repairs or the product will be returned with us to pay a hefty bill for the inspection and courier. What can we do here? Sam(###) ###-#### email ***@******.*** … read more
John Melis
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I have recently purchased a new caravan from a dealer, we
Hi, I have recently purchased a new caravan from a dealer, we invested in a product to protect the external surface of the van by a third party supplier that was to be arranged and paid by the dealer,… read more
John Melis
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We have a customer who purchased a trailer for use with his
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John Melis
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Please see my problem and conversation so far. I would like
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WE have purchased a new caravan from Caravanland in WA. The
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AVAN PORT MACQUARIE. 183 Hastings River Dr, Port Macquarie
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My wife and i built a new home with rosdale and moved in 12
my wife and i built a new home with rosdale and moved in 12 mounths ago.there work and finnished articale … read more
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Back in January 2016 I had a leaking balcony at our private
Back in January 2016 I had a leaking balcony at our private residence. I engaged a builder to strip the existing balcony and had him relay Hardies scyon exterior flooring and he installed it as per the suppliers specifications. I then engaged a tiler to give me a quote on waterproofing the decking and laying of tiles (which I supplied the tiles). He inspected my balcony and I was told that he could undertake the job which included supplying and installing a waterproof membrane to balcony area, expansion joints and supplying of all other materials to complete the job. He undertook the works in March 2016. In June 2017 we had heavy rain on the Saturday, the following day there was water dripping from the underside of the balcony in numerous places and also water leaking through the down lights. I went back to the tiling place where I purchased the tiles and who gave me the name of the tiler to use and they advised he no longer lived in the area and had moved interstate. I finally tracked him down in September 2017 and I sent him an email. I did not get a response until January 2018 when I contacted him again. I explained the situation and he directed me to the web page of the waterproofing membrane that he used. I then contacted this company by email. I received a call back approx a week later and I explained my situation. The rep of the company asked me to contact the tiler and ask him what process he undertook in regards ***** ***** laying and sealing of tiles to which the tiler has not responded yet. During this time, in Dec 2017 I contacted another company called Megaseal who came down and inspected the balcony. They advised that the membrane had failed and there were cracks in the grout where moisture had penetrated through and also inadequate sealing around the perimeter of the tiling. I obtained a quote which is $11,000 and they can repair it by removing the grout and injecting a latex solution into the joints and then regrouting with waterproof grouting. This comes with a 2 year workmanship guarantee and 25 year product guarantee. Because time is of the essence and the more rain we receive the more damage is occurring, I want to engage Megaseal to repair and rectify the problem. If I pay a deposit by this Friday 2/2 they can start the works Monday. My question is - if I engage Megaseal to go ahead have I got any financial recourse from the tiler and/or manufacturer; or if by engaging Megaseal waiving my rights for any compensation? Thanks Rob Masut … read more
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I have recently weighed our cavavan to ensure that we
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Leon
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alex bit lost on this puter but i wrote on your feed back form
alex bit lost on this puter but i wrote on your feed back form in reference to my question… read more
Brisbane-Lawyer
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Hello, your advice please. About 12 months ago we purchased
Hello, your advice please. About 12 months ago we purchased a new Nissan UD cab chassis truck, and had a vacuum tanker built on the back of it. We engaged a hydraulic specialist company at Ipswich to … read more
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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