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I bought shoes and can't refund and exchange. 3 days before.
They told me that it can only be changed within 24 hours … read more
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Yoo, and i need a regal advise regarding threatening and
Hello, my name is ***** ***** and i need a regal advise regarding threatening and defamation telling false information about me … read more
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Faulty Dr. Marten shoes, I have been emailing and ringing
Faulty Dr. Marten shoes, I have been emailing and ringing Mode Footwear trying to get a full refund including postage as these shoes have fallen apart since purchased on 02.06.2022. I have sent photog… read more
John Melis
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In January 2022 I purchased a pair of shoes online through
In January 2022 I purchased a pair of shoes online through Dick Smith. The shoes were a size too small and I returned them promptly with my request for a larger pair. Dick Smith informed me that the s… read more
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I have bought a pair of fairly expensive walking leather
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Plugged it in and it tripped the Safety Switch. Tried on 2
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I purchased a curling wand online. It is faulty and I have
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I am a sole trader with an abn and I conduct a custom shoes
I am a sole trader with an abn and I conduct a custom shoes business. I have a refund policy on my website which states that customers can get a partial or full refund within a certain time frame depe… read more
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I purchased 2 pairs of shoes online and the sole came off
Hi I purchased 2 pairs of shoes online and the sole came off one pair after the second time wearing. I am asking to return both pairs (2nd pair not worn) and have asked for a full refund and not to be… read more
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Can you please review these 2 return policies and see if
Hi can you please review these 2 return policies and see if they are too similar and if I am infringing at all? The top one is mine. Thank youMy policy:Refunds & Returns Policy Due to the amount of ti… read more
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It's a window issue. We purchased windows for our new house
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I bought some sunglasses online about 1 year ago off a
I bought some sunglasses online about 1 year ago off a bargain website. They were Ray Bans. I got a few pairs to give as gifts to my brother partner etc. In the end they didn't suit them so after one … read more
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I bought swimwear online and they are saying they don't
I bought swimwear online and they are saying they don't offer refunds and only store credit/exchanged. But they don't offer any of that if it was bought on a promotion. Which i did it was a pre-sale t… read more
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I am looking to import products ( shoes, clothing) into
Hi, I am looking to import products ( shoes, clothing) into Australia from overseas. What are the documents I require in Australia to make it legal? How are the fees like if there is any? Do I must ha… read more
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I purchased a pair of shoes that were faulty, I returned
Hi I purchased a pair of shoes that were faulty, I returned them and as I did not have a receipt they gave me a gift voucher for the value of the shoe. I later purchased another pair of shoes on the g… read more
kmslaw
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We are into B2B promotional product selling, and we make customised
We are into B2B promotional product selling, and we make customised products for client. One client is asking for refund as they are not happy with the goods we supplied. But our goods were made by it… read more
Daniel
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I am a professional Ebay seller. I have a unhappy customer
I am a professional Ebay seller. I have a unhappy customer who wants us to replace an item - until I see the return I am unable to review if the item is faulty or not suitalbe for her (claims ear wire… read more
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Hi, I have a question on Ebay online auction. I sold a a phone
Hi, I have a question on Ebay online auction. I sold a a phone on Ebay. The buyer claimed the phone is not authentic and seeks a refund. I have advised the buyer that I presume it is genuine based on … read more
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Leon
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service.

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