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We purchased an outdoor setting consisting of one table and
We purchased an outdoor setting consisting of one table and six chairs. Cost $1188. The table leg was found to be damaged when unpacked and Freedom offered to replace it. However nothing heard until this mornings email where they offered me three options ( none of which included a replacement table). One, $635 gift voucher and keep the table and chairs as is. Two, $420 bank transfer and keep the table and chairs as is and three, a store credit to “reselect” to the value of $420 for both table and chairs and they collect the table and chairs within 3 months “if no product has been reselected” (‘offer'valid for 12 months). … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
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I'm needing advise on a required refund. I purchased some
I'm needing advise on a required refund . I purchased some furniture last wed that was to be delivered this thurs from the stores Warehouse. When I returned home I measured the space & realised it wouldn't fit. I called the store the next morning to advise I wish to cancel the order which I had paid in full but was told they don't offer refunds. I was told I could have a credit note for $3299.00 . When I disputed this they said they would do a refund minus a 35% restocking fee? … read more
WiseOwl58
WiseOwl58
JD Honors Graduate
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I have a glass dining table but the glass top completely
I have a glass dining table but the glass top completely shattered suddenly on Saturday night about 30 minutes after my husband left the table. If he was still at the table he would have been seriousl… read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
7,683 satisfied customers
My adult son and girlfriend rent a property from me. The
My adult son and girlfriend rent a property from me. The furniture in the property belongs to me as the furniture was not noted on the lease agreement because my son was using this furniture I didn't … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,824 satisfied customers
This week I paid for some outdoor furniture that has not yet
Hi This week I paid for some outdoor furniture that has not yet been delivered still in flat pack at store. … read more
Leon
Leon
Solicitor
52,733 satisfied customers
My mother purchased shoes from a store at Chermside and
My mother purchased shoes from a store at Chermside and tried them on in the shop and walked around in the shop to make sure they were comfortable. The next day she put them on at home with stockings … read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
7,683 satisfied customers
I recently made a purchase of several items from a local
I recently made a purchase of several items from a local home furniting retailer - i have taken delivery of all items except for 3 items of furniture that i was told that they had no stock, had no eta of arrival of stock, and i was told i would have to wait for stock to come in i said that was fine and paid for all items i was after that day 2 months later we are still awaiting these final 3 item, and we have decided we want to cancel the 2 items that we were waiting on stock i went in yesterday requesting to cancel 2 items from from the invoice and receive a refund.....only 2 be told the 2 items i want to cancel have come in, and they are just awaiting the final item they are claiming that they ordered these in specially for me, when it is a floor stock item, and therfor they are claiming they will refuse my request to cancel these 2 items......are they allowed to do this ? … read more
Leon
Leon
Solicitor
52,733 satisfied customers
Morning, many thanks for the information you provided
Morning , many thanks for the information you provided yesterday, we have been back to. ***** ***** Jewellers with your response from yesterday. I really don't want a replacement set of the same ring,… read more
Leon
Leon
Solicitor
52,733 satisfied customers
Recently I went to a bathroom shop and found stock that I
Recently I went to a bathroom shop and found stock that I liked; they wrote it all down took my number and name and said they would send me a quote/invoice. I then called a few days later after receiv… read more
Patrick H.
Patrick H.
Lawyer
5,422 satisfied customers
Good morning, Sir, Madam, I have recently moved from Denmark,
Good morning, Sir, Madam, I have recently moved from Denmark, South West of WA, to Pomona, Queensland. I engaged the removalists Kent Removals,(Australia Wide) to pick my belongings, store them in Bun… read more
Brisbane-Lawyer
Brisbane-Lawyer
Lawyer & Solicitor
Master
14,357 satisfied customers
I bought a leather bed from Bedshed, and when i got it home
I bought a leather bed from Bedshed, and when i got it home and assembled I noticed two tears, one deliberately concealed as had been repaired then covered by a label. They are offering further repair… read more
Brisbane-Lawyer
Brisbane-Lawyer
Lawyer & Solicitor
Master
14,357 satisfied customers
We import nursery furniture from China. We have brought in
We import nursery furniture from China. We have brought in 6 container loads in the past 2 years from the same supplier. The quality is generally ok with some minor issue that have been able to be fix… read more
Leon
Leon
Solicitor
52,733 satisfied customers
I have recently paid to have furniture moved interstate between
I have recently paid to have furniture moved interstate between Qld and NSW. My current insurance does not cover damage to goods in transit unless it is due to an accident i.e. truck rolling. Teh furn… read more
Patrick H.
Patrick H.
Lawyer
5,422 satisfied customers
Should I lodge a complaint with QCAT against Domayne Furniture I
Should I lodge a complaint with QCAT against Domayne Furniture? I bought an outdoor dining and a seating setting from Domayne and one month after the three year warrantee period was up I reported to t… read more
Brisbane-Lawyer
Brisbane-Lawyer
Lawyer & Solicitor
Master
14,357 satisfied customers
Hi l purchesd standing lamp from a store that was having a
Hi l purchesd standing lamp from a store that was having a closing down sale in my regional area, but what was not sold would would be sent to there other regional/city stores, it is an excuvie store,… read more
Barrister
Barrister
Attorney/Landlord/Realtor
Doctoral Degree
54,292 satisfied customers
We bought a 9 piece dining suite last october and paid $2900.
We bought a 9 piece dining suite last october and paid $2900. After a month the back had come away from the seat (a high backed leather dining chair) Phoned the retailer and in the meantime another ch… read more
Maurice
Maurice
Lawyer
Master's Degree
1,980 satisfied customers
My wife was shopping in Target a week ago and tried to buy
My wife was shopping in Target a week ago and tried to buy a number of items marked on special. They scanned at the original price & she was publicly accused by the manager of tampering with the price… read more
Brisbane-Lawyer
Brisbane-Lawyer
Lawyer & Solicitor
Master
14,357 satisfied customers
My employer deducted my pay for an honest mistake. I read they
My employer deducted my pay for an honest mistake. I read they are only allowed to do this if I have given them written consent. What counts as written consent? What information does the consent have … read more
Katrina Bell
Katrina Bell
Barrister Sole
Bachelor's Degree
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Sean

Sean

Experienced lawyer

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Law degree with 1st class honours from Australian National University.

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Practising in in Personal Injury, Workcover, Civil Disputes, Family, Wills and Estates and Criminal law.

John Melis

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Family Law, Commercial Law, Property law, Probate & Wills, Employment Law, International Law, Criminal and Traffic Law, Litigation Tribunal & Courts

Leon

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Daniel

Daniel

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Patrick H.

Patrick H.

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James D. Ford

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Lawyer | Founder & CEO at Blue Ocean Law Group

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service.

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