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Answered in 56 minutes by:
3/21/2014
Patrick H., Lawyer
Category: Australia Law
Satisfied Customers: 5,422
Experience: Dip Law LPAB - Sydney based lawyer
VerifiedIf you have not received the protections promised then you should be entitled to a refund to the extent their services have been ineffective.
Furthermore, if your property has been damaged by termites during the period the pest treatments failed you could sue the company for damages.
To sue them in court you would need to engage a lawyer, but before taking that step send them a letter of demand indicating the damage you are claiming and ask them to refer the matter to their insurer. Their insurer will likely send out an assessor to investigate, but you may find they are willing to negotiate without your needing to involve a lawyer.
I trust the above assists.
Good luck and please rate my answer,
Patrick
Furthermore, if your property has been damaged by termites during the period the pest treatments failed you could sue the company for damages.
To sue them in court you would need to engage a lawyer, but before taking that step send them a letter of demand indicating the damage you are claiming and ask them to refer the matter to their insurer. Their insurer will likely send out an assessor to investigate, but you may find they are willing to negotiate without your needing to involve a lawyer.
I trust the above assists.
Good luck and please rate my answer,
Patrick
Patrick H., Lawyer
Category: Australia Law
Satisfied Customers: 5,422
Experience: Dip Law LPAB - Sydney based lawyer
VerifiedPatrick H. and 87 other Australia Law Specialists are ready to help you
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