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Answered in 2 minutes by:
1/22/2014
James D. Ford, Solicitor
Category: Australia Law
Satisfied Customers: 1,601
Experience: Lawyer | Founder & CEO at Blue Ocean Law Group
VerifiedBrisbane.Lawyer :
Hi Barry, this is an interesting situation.. you local mechanic has represented himself as a Mercedes expert.. but is would appear that is not the case.
Brisbane.Lawyer :
I would advise that you are not going to pay for any repairs until they fix the problems they have created..
Brisbane.Lawyer :
You can suggest they send it to Mercedes themselves at their cost.. to get the issues fixed..
Customer:
Am I legally obligated to pay the full amount if the problem is not fixed and can they legally hold the vehicle.
Brisbane.Lawyer :
You are not legally obligated to pay the full amount..
Brisbane.Lawyer :
You have not created the additional problems.. they have..
Brisbane.Lawyer :
They will attempt to hold the vehicle until they obtain payment.. and have some grounds as a lien over payment for the services they have offerred.. however the value of those services is in dispute.. and the full situation will not be known until (it is likely) Mercedes are given the vehicle.. and resolve the issues.. Then the full cost of repair will be known... and you will have a dispute with them over who pays for what..
Brisbane.Lawyer :
Barry, you need the assistance of Consumer Affairs Victoria.. to make a compliant.. and assist you to resolve it..
Brisbane.Lawyer :
However, you can first make a reasonable attempt to resolve it directly with the business..
Customer:
Thank you.
James D. Ford, Solicitor
Category: Australia Law
Satisfied Customers: 1,601
Experience: Lawyer | Founder & CEO at Blue Ocean Law Group
VerifiedJames D. Ford and 87 other Australia Law Specialists are ready to help you
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