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I have a question regarding a new car purchase contract.
Good afternoon Pearl. I have a question regarding a new car purchase contract. … read more
John Melis
John Melis
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Bachelor's Degree
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Morning. I am an interior designer and I have supplied a
morning. I am an interior designer and I have supplied a table that was installed when I wasnt on site. There is a tiny scratch to the base of the table that can only be felt and it was reported the d… read more
John Melis
John Melis
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Bachelor's Degree
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I ordered an item via ebay from a seller in the UK on 5
My name is***** ordered an item via ebay from a seller in the UK on 5 Dec2019 worth $534AUD. I was informed that the estimated delivery was 16 Jan - 07 Feb 2020. I waited for the delivery until 07 Feb… read more
John Melis
John Melis
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I lost line You sent me. Nsw. But I am the seller. I sold a
Yes I sold a good correctly The buyer changed ' goods gone to usa… read more
Leon
Leon
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I am writing from Adelaide, South Australia. I purchased a
I am writing from Adelaide, South Australia. I purchased a portable swimming pool from a company in California. It was a package deal including a filter and separate pool pump. When the pallet arrived at my address there was no filter on it and the pump supplied is not fit for purpose as it won't work on 240 volts. I have made contact with the company numerous times. They insist the filter was on the pallet when it left their premises and that the shipping company "lost it" when the pallet was repacked for air transport. The shipping company (DHL) have documentary and CCTV evidence that this was not the case. The pool company have informed me that the pump will work if I switch some wires, but the pump they sent is not one you can do that with. What are my legal avenues for getting them to refund me my money for these two items? … read more
John Melis
John Melis
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Bachelor's Degree
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I am having ongoing grief with a Cairns based shipping
Hello Pearl, my name is***** am having ongoing grief with a Cairns based shipping company. Last year they transported my caravan from cairns to NPA. They damaged the van, They then transported it back to Cairns for repairs. Then after loosing it for approximately one month, they said they would write it off. When I kicked up they decided to pay me to take it back unrepaired. I agreed to this and they transported it back to NPA. On arrival in NPA there was further damage to van, they claimed they had nothing to do with. This was over Christmas 2018 so I had not followed it up. Since then , in February 2019 I purchased a new to me car and arranged for said transport company to cart from Cairns to NPA area. On arrival I found car in shipping container with access so tight, my smaller built partner had to climb over the vehicle to gain access. Not something I would expect from a reputable company. After finally getting the car out of container, there is damage to the new to me vehicle. All of this dragged out story can be backed up with photos and emails between parts. … read more
Leon
Leon
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Master's Degree
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I purchased an item from an overseas company. It not only
I purchased an item from an overseas company. It not only arrived late but was the total wrong item. I've been asking for my money back and they keep making up stories and then now say the only transa… read more
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Leon
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Second opinion] I am located in SA and have recently started
Second opinion] Hi there,I am located in SA and have recently started dropshipping online. This involves a customer placing an order from me, which I then forward to my supplier (who is an eBay seller… read more
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Have Purchased a Metal Lathe from eBay for $1670. The Store
Have Purchased a Metal Lathe from eBay for $1670. The Store Listed the item as "Free Delivery" but after clicking the Buy Button there appeared information to say because the Item is heavy I have to p… read more
Daniel
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Good morni&ng, My name is***** wish to know my rights regardi
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Hi There, We purchased a product on eBay and during the
Hi There, We purchased a product on eBay and during the delivery process we found it damaged in the box and after inspecting it further found the console has no plug for it to charge it. We have conta… read more
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James D. Ford
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Dear Sir/Madam Disagreement I received an Invoice for the
Dear Sir/Madam Disagreement I received an Invoice for the sum of $99.00 from Alinta Energy Assist which I believe is not fair and now withholding payment until my rights as a consumer is established. … read more
Patrick H.
Patrick H.
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Hi, I was wondering if you could assist with the following
Hi, I was wondering if you could assist with the following problem I have with a seller on eBay. All avenues to settle the dispute within eBay's resolution mechanisms seem exhausted at this time. I pu… read more
Leon
Leon
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I live in Perth WA, and purchased and paid for a treadmill
I live in Perth WA, and purchased and paid for a treadmill online through a Sydney seller on ebay on 15 Jan 2010. It arrived and was perfect. I used it for a few months but then through injury was una… read more
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hi I live in Australia ,I have an issue with Amazon.com and
hi I live in Australia ,I have an issue with Amazon.com and one of its sellers. In january I purchased a set of bennett trim tabs for my boat kit was M120EIC (the EIC stands for electronic indictor co… read more
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Leon
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Dear Sir My partner Noel is an Ebay member and a Paypal member. He
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I payed a moving company to move some of my things from Melbourne to Southampton for about $1200. The girl in the office was unhelpful which I noted on the form provided and unfortunately her boyfrien… read more
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I Brought and paid for an item on ebay ($174.00) and it was
I Brought and paid for an item on ebay ($174.00) and it was dispatched from Queensland to Victoria via courier. I missed the first courier delivery and was left a calling card to contact the company w… read more
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Daniel

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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