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I have been calling Expedia for days and also have sen
I have been calling Expedia for days and also have sen emails which are no reply email addresses. On 9th March I made a booking for 04th Sept 2020 with free cancellation up to 02 Sept 2020. After maki… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
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STRUGGLING TO CALL AGODA BUT THE NUMBER YOU HAVE HERE DOESNT
HI I AM REALLY STRUGGLING I AM TRYING TO CALL AGODA BUT THE NUMBER YOU HAVE HERE DOESNT WORK ON MY MOBILE FROM AUSTRALIA, AND I DONT UNDERSTAND ABOUT YOUR GETHUMAN PHONE … read more
Leon
Leon
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Master's Degree
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I booked a hotel room for 4 nights and need to cancel. I
I booked a hotel room for 4 nights and need to cancel. … read more
John Melis
John Melis
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Bachelor's Degree
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This is all getting too hard. Booking was made for Victoria.
Hello JA: Hi. How can I help? Customer: this is all getting too hard JA: What state/territory is this in? It matters because laws vary by location. Customer: booking was made for Victoria JA: What ste… read more
Leon
Leon
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Master's Degree
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I want to get my money back for a hotel reservation I made
I want to get my money back for a hotel reservation I made in Hong Kong through a company called Wotif … read more
Leon
Leon
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Master's Degree
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I was just chatting and my computer timed out. NSW. I have
I was just chatting and my computer timed out JA: What state/territory are you in? It matters because laws vary by location. Customer: NSW JA: What steps have you taken so far? Customer: i have alreas… read more
Leon
Leon
Solicitor
Master's Degree
32,717 satisfied customers
I made a booking with Jetstar and inadvertently pressed my
Hello, my name is***** made a booking with Jetstar and inadvertently pressed my husbands name instead of mine. My husband is deceased. My son is seriosly ill in Melbourne, I live in Queensland. I … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
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I booked a hotel through Expedia on a no cancellation basis.
I booked a hotel through Expedia on a no cancellation basis. I understood from the site that I would be expected to produce photo identity on booking in. No problem. However, they insisted on taking a… read more
Leon
Leon
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Master's Degree
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I booked a room for my wife with Pacific Suites Canberra by
I booked a room for my wife with Pacific Suites Canberra by phone. I spoke to a man who said he was from Hotels One and I then presumed that company owned the hotel. The booking was made and price agr… read more
Leon
Leon
Solicitor
Master's Degree
32,717 satisfied customers
I booked with my wife Qantas with qbe insurance to fly to
Hi I booked with my wife Qantas with qbe insurance to fly to Brisbane from Melbourne. we took the flight to be diverted back to Melbourne as the airport was foggy. so we missed attending the wedding. … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
18,693 satisfied customers
My wife and I have planned a holiday to the East Coast and
Hi, My wife and I have planned a holiday to the East Coast and have booked and paid for a number of hotels and airlines. Since booking I have suffered a major heart trauma and am unable to travel. I h… read more
Leon
Leon
Solicitor
Master's Degree
32,717 satisfied customers
We engaged a transfer service to take us to the airport. The
We engaged a transfer service to take us to the airport. The vehicle did not arrive and the proprietor is refusing a refund despite emails and texts from him acknowledging their mistake and telling us… read more
John Melis
John Melis
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Bachelor's Degree
18,693 satisfied customers
I need help to refund my credit from Luxury Escapes Travel
I need help to refund my credit from Luxury Escapes Travel because of I can not use this credit due to health reason. … read more
Leon
Leon
Solicitor
Master's Degree
32,717 satisfied customers
How are you? i wondering if you know how to deal with hotel
hi pearl how are you ? i wondering if you know how to deal with hotel refrund ? i have problem with the hotel i stay now . i booked for 30 night from booking.com website , and i just checked in yester… read more
Leon
Leon
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Master's Degree
32,717 satisfied customers
In 2015, I booked accomodation, hotel, Redcliffe Qld.
In 2015, I booked accomodation, hotel, Redcliffe Qld. Prepaid $700. Purpose to,visit sick brother. But , I too have since got very sick. Now cannot make trip. I have rebooked this on several occasions… read more
kmslaw
kmslaw
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Bachelor's Degree
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Am I entitled to a refund on airline ticket bookings, as we
Am I entitled to a refund on airline ticket bookings, as we are unable to travel for a serious medical reason.… read more
Leon
Leon
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Master's Degree
32,717 satisfied customers
Dear Sir, Madam, Please see the cancellation notice below
Dear Sir, Madam, Please see the cancellation notice below from Agoda. Five days before we were due to fly from Melbourne to Perth my partner suffered a heart attack and we were unable to fly. I cancel… read more
Brisbane-Lawyer
Brisbane-Lawyer
Solicitor - Admitted 2005
Master
14,361 satisfied customers
I booked a hotel and cancelled it online three days before
I booked a hotel and cancelled it online three days before the check in date. It was for three nights at $300 a night. They are telling me that because i booked online with a credit card that my $900 … read more
Leon
Leon
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Master's Degree
32,717 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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