How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Leon Your Own Question
Leon, Solicitor
Category: Australia Law
Satisfied Customers: 44181
Experience:  BEc Dip Ed, Dip Law (SAB) MTax (UNSW)
Type Your Australia Law Question Here...
Leon is online now
A new question is answered every 9 seconds

We went to Europe last year My de facto had to be hospitalised

This answer was rated:

We went to Europe last year My de facto had to be hospitalised We had a travel insurance COVER MORE Who does not want to be the total bill of the hospital The bill was euro 9993.86 and they only paid 8634.70 euro Apparently there was negotiations but Chwapi denied it
Now the hospital want s to take action against us What do we do?
Good Evening

Thank you for your question. To Introduce myself I am a sydney based Solicitor and will do my best to provide you with relevant information to assist you.

How do you know there were negotiations?

Are you back in Australia?

Did you file a claim for the full claim? Did the insurer say they were going to pay?

What do you have from the insurer about paying less?

Customer: replied 4 years ago.

Cover More in the last email said there had been negotiations but Chwapi denies it I sent to Cover More whatever Chwapi sent me

the total of the bill was 9993.86 euros and cover more paid 8634.70 euros on the 19 of February 2013 Why? I do not know?



Good evening

Aks the insurer to provide you an email from the hospital that they agreed to the lesser amount.

If they do not then you can take the insurer to the Financial Services Ombudsman to pay the difference.

The insurer has to pay provided the claim is not more than your limit.

I hope this is of assistance.
Customer: replied 4 years ago.

I will email Cover More and ask for the document

I did not think of it Thanks

Good Evening

Good Luck with it.

I hope this is of assistance. If I have missed anything, or you have any further questions please let me know before leaving any feedback.

If I have assisted please do not forget to leave me with positive feedback.

Leon and 2 other Australia Law Specialists are ready to help you