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Leon, My apology. and I am an Owners Corporation Manager. I
Pearl - my apology. My name is***** and I am an Owners Corporation Manager. I have a Lot Owner who had a leaking HWS and as a consequence the water caused structural damage to the cupboard floor, adjacent wardrobe and part of the hallway. It has taken sometime for the repairs to be undertaken by the Insurer. While the appointed tradesman stated 10 days to repair, the works started mid December last year and we are still going. The tradesman brought in their drying equipment leaving grease over the bedroom carpet. While they steam cleaned the carpet, the carpet has now shrunk and needs to be re-stretched and the grease stains are still apparent. As it is a small unit any changes to the carpet will be blatently obvious. There are number of repairs that need to be made in order to repair the repairs along with the carpet issue. An extraordinary amount time has been required by myself as the OC Manager to negotiate a amicable solution. On behalf of the Lot Owner we have requested the repairer (appointed by the Loss Adjuster) a number of requirements before any further works will be done. However, they being the Insurer, Loss Adjuster and Tradesman refuse to accept the responsibility of steam cleaning the carpets, re-stretching the carpets. If stains dont come out, we have requested that they be responsible to replace not just the carpet in the bedroom but also the whole unit. They have advised the Lot Owner to make a claim on her own Contents insurance. … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
We have had a water pipe burst in the ceiling of a property
We have had a water pipe burst in the ceiling of a property 4 unit strata, 3 owners, self managed. Is the Strata Company responsible for the excess on the insurance or the owner? Capet damage electric… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
Water damage to carpet from burst dishwasher water pipe
water damage to carpet from burst dishwasher water pipe flooded apartment 2 floors below. successfully claimed strata insurance for kitchen floor, cupboards, bench due to water expansion of e.g. bench… read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
My dad who is 91 had a medical episode on Friday night and
My dad who is 91 had a medical episode on Friday night and had left a tap running as he was walking backwards and forwards trying to clean up something that he had spilt. He was unconscious for several hours and when he came to we was unable to get up and as a consequence of the running tap (and being unaware of a tree root problem in his pipes) he overflowed his sink and flooded his whole unit (a three bedroom unit). He was down on the floor from about 4.00 pm until just after midnight when he finally managed to get himself back up. Due to the lateness of the hour he did not contact us … read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
Unhappily water penetrated from my unit to the unit below
Unhappily water penetrated from my unit to the unit below and damaged their carpets and also their flooring. The flooring is laminated flooring. Is this an issue for the Owners Corporation? … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
I own an apartment in Melbourne and recently I've been
Hi, I own an apartment in Melbourne and recently I've been notified by the Owners Corporation (OC) that there is water leaking to the lot below mine. They said the leak is "most likely" from my balcon… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
We have an investment property located in Dandenong
Hi, We have an investment property located in Dandenong Victoria. Back in May our Tenants reported a "leak" in the apartment to our Property Managers, who then contacted me. A Plumber was sent that ev… read more
Patrick H.
Patrick H.
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5,422 satisfied customers
My question deals with a water damage claim My apartment
Hi my question deals with a water damage claim My apartment is one of 12 in a boutique block and I'm the bottom floor. The apartment above had a leaking air conditioner which has caused damage toy fro… read more
Leon
Leon
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Master's Degree
33,424 satisfied customers
I am in an OC. One of the units has leaking Tile shower base
I am in an Owners Corp. One of the units has leaking Tile shower base leaking to the unit below. Who is responsible, it was built well prior to 1974. I am assuming it would be the owner of the Unit as… read more
Expert
Expert
Hi I live in nsw on a block of units unit 3 is located above
Hi I live in nsw on a block of units unit 3 is located above our garage, it's been 3 weeks since the owners of number 3 have been renovating and declared an emergency as their sewage pipes have blocke… read more
Patrick H.
Patrick H.
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5,422 satisfied customers
Water is seeping in from the above apartment unit into our
Water is seeping in from the above apartment unit into our living room ceiling. Owners corporate has notified us that they are in the process of arranging a building maintenance unit to be constructed… read more
Patrick H.
Patrick H.
Lawyer
5,422 satisfied customers
Hello, our rental propertys carpet was damaged due to water
Hello, our rental property's carpet was damaged due to water leakage from the flower bed located in the common area. Despite our repeated reminders, the strata managers had taken over three months to … read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
Hey Im having trouble with the real estate agency Im renting
Hey I'm having trouble with the real estate agency I'm renting my property through. 3 weeks ago our cold water pipe burst in the unit during the night and as a result the carpet was damaged in both be… read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
Property/Owners Corporation Question (Victoria). My OC has
Property/Owner's Corporation Question (Victoria). My OC has no maintenance plan and tends to leave maintenance of areas under its responsibility until absolutely necessary or from sustained pressure f… read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
Hi I own an apartment in Victoria as part of an Owners Corporation.
Hi I own an apartment in Victoria as part of an Owners Corporation. Last weekend, a common property water pipe (fire hose reel pipe in common corridor) burst and flooded my apartment. All of the floor… read more
Brisbane-Lawyer
Brisbane-Lawyer
Lawyer & Solicitor
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14,357 satisfied customers
I have a three year old investment property which was extensively
I have a three year old investment property which was extensively water damaged due to leakage through the roof of the strata titled unit. The developer admitted liability and had the roof repaired by… read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
Dear Peter We were glad to see your message on the Email.
are we still connected? Dear XXXXX We were glad to see your message on the Email. It comes at the right time. Here is the progress on our RACV insurance claim. As you know Woodard's failed to notify R… read more
Peter G.
Peter G.
Solicitor
Bachelor's Degree
767 satisfied customers
Dear Just Answer, I am a tenant with a standard Tenancy agreement
Dear Just Answer, I am a tenant with a standard Tenancy agreement in victoria. I recently went on holiday and returned to find that a water pipe fitting had broken and the house flooded. The lanlord h… read more
Katrina Bell
Katrina Bell
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The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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Family Law, Commercial Law, Property law, Probate & Wills, Employment Law, International Law, Criminal and Traffic Law, Litigation Tribunal & Courts

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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