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Throughout the beginning of this year I had issues with my
Hi, so throughout the beginning of this year I had issues with my Telstra phone being destroyed and then the service cut off by Telstra in February. In April I paid the full amount of overdue fees-inc… read more
John Melis
John Melis
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Bachelor's Degree
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TELSTRA The mobile number listed in your email of today does
TELSTRA The mobile number listed in your email of today does not belong to me. Number mobile mentioned as mine isI also was charged $15 on my recent Telstra bill ( issued 17 March) for this mobile(###… read more
Leon
Leon
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Master's Degree
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I have a dispute with Telstra since December where I updated
Hi there I have a dispute with Telstra since December where I updated my mobile, the old mobile was returned thru Baldivis Telstra store. Telstra claims it wasn't received and wanted me to pay for the… read more
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My telsra bill by direct payment is very high I am not in
my telsra bill by direct payment is very high I am not in business any more I am retired on a age pension my gmail address is***@******.*** I have a land line which is connected to NBN.which I have di… read more
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I have moved in with my mother as her carer. I transferred
I have moved in with my mother as her carer. I transferred my internet provider to her residence and was connected mid December and quoted the landline number to my new service provider. I did have a … read more
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Leon
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I have a bit of an issue with Telstra in relation to the AFL
Hi Pearl My name is ***** ***** I have a bit of an issue with Telstra in relation to the AFL pass service. I have just spent an hour on chat with Sheila from Telstra (who was lovely and helpful to a p… read more
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I moved to Tasmania in 2016. The only provider is Telstra.
I moved to Tasmania in 2016. The only provider is Telstra. My original plan was $99 giving me unlimited data access Telstra TV and home phone.All national and local calls were included. I was phone co… read more
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I have had an account with Telstra for over 27 years for
I have had an account with Telstra for over 27 years for many years now I have been paying $110.00 per fortnight and it had become time foe a new plan. I stipulated that my limit was $110 per fortnigh… read more
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I was charged a third party purchase on my mobile phone from
Hi Pearl, I was charged a third party purchase on my mobile phone from Dialogue Communications on my Telstra last statement of 10 x & 6.60. I managed to find a phone number for them and complained, an… read more
Daniel
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Second opinion] We have gone through a third party mobile
Second opinion] We have gone through a third party mobile phone provider, for the mobile coverage only. We have now received a $900.00 charge from Telstra for a service cancellation fee. We would have… read more
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We have gone through a third party mobile phone provider,
We have gone through a third party mobile phone provider, for the mobile coverage only. We have now received a $900.00 charge from Telstra for a service cancellation fee. We would have thought the thi… read more
Leon
Leon
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Master's Degree
52,678 satisfied customers
Hi there I wondered whether you could kindly help me with
Hi there I wondered whether you could kindly help me with my issue. I rang Telstra 5 months ago when I moved to a new house regarding phone and internet connection. As I had problem connecting to the … read more
Leon
Leon
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ON OR ABOUT I ENTERED INTO A MOBILE PHONE CONTRACT WITH TELECHOICE
ON OR ABOUT I ENTERED INTO A MOBILE PHONE CONTRACT WITH TELECHOICE WHO ARE AN AGENT OFF TELSTRA. I CONFIRMED WITH TWO SEPERATE TELECHOICE SHOPS PLUS TWO TELSTRA SHOPS THAT IF I CHANGED PLANS, PROVIDED… read more
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Dear Lawyer I need advice. I recently (2 months ago) left
Dear Lawyer I need advice. I recently (2 months ago) left my previous employment and decided to take the work mobile number with me. Worked with Telstra to enable me to keep the mobile phone number. T… read more
Leon
Leon
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Master's Degree
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Hi , I have been contacted by a collection agency about a Telstra
Hi , I have been contacted by a collection agency about a Telstra overdue mobile bill for my Wife . The bill is a mobile number that she has never had form Telstra . There was another mobile number th… read more
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Hi,Im disputing a Telstra Mobile Phone Bill and its substantial
Hi,Im disputing a Telstra Mobile Phone Bill and its substantial ($4500) .Its currently 3 months overdue because I am disputing this billl amount with Telstra untill they can prove to me that I did ind… read more
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I wish to pursue a case against Telstra. I was approached by
I wish to pursue a case against Telstra. I was approached by a door knocker from Telstra shortly after I moved in In late July and was convinced to sign up for a $59.95 broadband and phone package. An… read more
Maurice
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I ambveing persued by a debt colletion co who has now sent
I ambveing persued by a debt colletion co who has now sent a legal letter. I was with 3 Aust for my mobile and mobile broadband, Sep/Oct2007 I noticed my bills going ffrom my usual $30/mth to over $10… read more
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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