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My washing machine would not fill with water; it uses tank
My washing machine would not fill with water; it uses tank water which comes via an outdoor pump. There'd been a big frost (about -7 degrees) whichfroze the pipes. But after about two days the washing… read more
John Melis
John Melis
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Brought a washing machine from better electrical. 3weeks in
Brought a washing machine from better electrical. 3weeks in it breaks. Wait longer for warranty evaluation. Only offered store credit. Due to the poor customer service by said shop I don't want to dea… read more
John Melis
John Melis
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I have had no internet for 2 weeks, I have asked for a
I have had no internet for 2 weeks, I have asked for a technician to come and see why it is not working, they just sat, Optus they will call me! I am now at Optus store elaborated, no help there at al… read more
John Melis
John Melis
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We have a faulty washing machine purchased from Harvey
We have a faulty washing machine purchased from Harvey Norman and under Ariston 5 yr warranty. Aniston sent a technician to to inspect and they told us it had a cracked chassis. After 2 months we stil… read more
John Melis
John Melis
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I purchased a new washing machine 2 weeks ago and it has a
I purchased a new washing machine 2 weeks ago and it has a serious clunking noise coming from it and this morning I went back to the retailer and showed them the video I'd taken of the machine in a wa… read more
John Melis
John Melis
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Bachelor's Degree
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A problem with LG in regards to a washing machine that i
Hi, a problem with LG in regards ***** ***** washing machine that i have purchased from binglee back in August few months ago … read more
John Melis
John Melis
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I bought a coffee machines from Coffee warehouse ,they could
i bought a coffee machines from Coffee warehouse ,they could not active the machine for commercial use and i told them to return and refund the total amount of 4500, I never used at all because his technician did not commissioned and fitted properly.Upon our request they did return but fails to refund. They making excuses and say only will refund 3000 … read more
John Melis
John Melis
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Bachelor's Degree
31,751 satisfied customers
I have a 3 yr old Electrolux washing Machinewhich has proved
I have a 3 yr old Electrolux washing Machinewhich has proved to be unrepairable. I cared for the machine well and as a older single/ widow only used it moderately. 4 different parts have been replaced… read more
John Melis
John Melis
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Bachelor's Degree
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Who is responsible for the return of my machine? If the
Who is responsible for the return of my machine? If the machine cannot be found then can I be reimbursed some monies for its replacement? I have many accessories for this machine.In 2017 my mental and… read more
John Melis
John Melis
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Bachelor's Degree
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I have a customer who I sold 2 washing machines from China
I have a customer who I sold 2 washing machines from China he paid $50k they are having structural issues. It is outside the warranty period. He wants me to resolve the issue and I am saying whilst I … read more
Leon
Leon
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Master's Degree
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I bought a brand new front loader washing machine on the
I bought a brand new front loader washing machine on the 2/12/2017 and it's just packed up, my garrantee was only for 12 month's, so do I have any right's … read more
Leon
Leon
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Master's Degree
33,424 satisfied customers
I have a problem with a warranty claim against Asko. They
Hello I have a problem with a warranty claim against Asko. They won't listen to our point of view. … read more
Leon
Leon
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Master's Degree
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On the 4th May 2017, I purchased an LG Washing Machine and
On the 4th May 2017, I purchased an LG Washing Machine and then on the 30th October 2017 I purchased a second LG washing machine, same model than the first one. The first machine started to fail on March 2018 still under warranty. A technician designated by LG came, requested part and fix it. The machine failed again and technicians come to check, ask for repair parts and fixed the machine on July, August and September and after that I refused to continue with the same process and requested my money to be returned. After two months of waiting was finally returned as a "shop credit", which was fine with me. The second washing machine which is the exact model started with exactly the same problems. The same technician came to see the machine on the 23rd November and informed that it has a number of problems and parts will needed to be requested so it could be fixed. I contacted LG on the 30th November just after coming out of hospital, explained the problem and requested my money refunded as I was not prepared to go another six months or so without being able to wash our cloth and having technician coming and going every months. We live in rural property and we are 67 years of age and can't be taken cloth to wash in town every time I need to watch close. LG refuses to refund my money and in three opportunities now they have told me that the machine will need to be repair. I simply cannot afford to go through this drama again, where I have to spend from 8.30 am to 8.30 pm policing the machine, turning off and on, disconnecting it from the power and praying it will work. We are just talking about $949.00, which for LG shouldn't be a problem to refund. Is there anything you can do to help me. Regards Monica … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
A washing machine (it is not Samsung) caught fire internally,
A washing machine (it is not Samsung) caught fire internally, caused the premises saturated with soot and smoke, including ceilings, walls, windows, floors, furniture and every single item in the prem… read more
Leon
Leon
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Master's Degree
33,424 satisfied customers
Body corporate have asked me the following question: was the
Body corporate have asked me the following question: was the washing machine overflow caused by the hose falling off or was the washing machine faulty? Background info: final rinse / spin the hose fel… read more
Patrick H.
Patrick H.
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I brought a brand new washing machine in January 2012 and it
I brought a brand new washing machine in January 2012 and it does not wash clothes it ruins themm.. They come out covered in soap scum which stains and bleaches them especially the darks. I have used … read more
Brisbane-Lawyer
Brisbane-Lawyer
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1. My Electrolux Washing machine failed while on extended warranty
1. My Electrolux Washing machine failed while on extended warranty with Lumleys. 2. Initially, I lodged a complaint with Lumleys, who directed me to contact Electrolux. 3. The machine was fixed by an … read more
Leon
Leon
Solicitor
Master's Degree
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I just bought a brand new coffee machine worth $ 2500 which
I just bought a brand new coffee machine worth $ 2500 which is faulty. I did the right thing and rang the company which is 'jura ' to explain to them that I followed the set up process which was unsuc… read more
Peter G.
Peter G.
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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