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The house we bought 2 years ago has a sleeper wall and chain
The house we bought 2 years ago has a sleeper wall and chain wire fence on one side which is failing quite badly . the neighbours don,t want to take any responsibility . it is also very unsightly as t… read more
John Melis
John Melis
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Bachelor's Degree
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I have a rental property which was being managed by a
Hi I have a rental property which was being managed by a property manager that has been now found to be eaten out by termites due to property inspections not being done but advising us they were done … read more
Leon
Leon
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Master's Degree
51,840 satisfied customers
L, Below is the email I sent to QBCC tonight. I hope it
l,Below is the email I sent to QBCC tonight. I hope it reads okay.MexxxxxDear Sir or Ma'am,The purpose of this email is to seek guidance over an issue we are having with our pest installer and their refusal to honour their warranty despite written guarantee on company paraphernalia given to us at handover. We have paid for the recommended annual inspections to be carried out since our house was new. Our house was built in 2009. We have communicated regularly with the installer, Termicide to rectify the termite infestation, however they refuse to honour their warranty which, in their correspondence, states: covers 12 years from time of installation. The saga is as follows:On 04th March 2017, Termicide attended our property to carry out the annual warranty inspection where active termites were discovered. Termicide's inspector, Rick, treated the area with a pesticide to eliminate them and advised at the time that the termites had ingressed our home via a crack in the footpath running along the back of our home. Upon closer investigation we found no evidence to support that statement. He also stated that the damage he uncovered was about the extent of the termites' incursion into our home. We found that statement to be wrong. After the termite barrier had been installed we engaged the services of a builder to repair the damage originally highlighted by your staff, however upon removing the linen cupboard and gyprock wall we discovered the damage was greater than was originally thought.It was the first visit on 04th March we were informed by Termicide we were not covered by their warranty. We were surprised to find this out considering we have kept up with, and paid for our warranty inspections since the house was constructed. On the 18th of March 2017 a follow-up inspection to gauge the effectiveness of the chemical was carried out by Termicide. Rick determined the termites to be eliminated and a more permanent solution to prevent further infestation was discussed along with methods of payment. A quote was sent via email where we elected to have the entire house treated by way of chemical barrier.On Monday, 29th and Tuesday, 3th of May 2017 a chemical barrier was installed at the cost to us of approximately $6,500.00. We have paid the invoice in full. This is despite the letter to us, dated 6 January 2010, stating in paragraph two the following:“Termicide also warrants your home against infestation for twelve years. This warranty guarantees that should termites breach the barrier and enter your home, Termicide undertakes to remove, repair and reinstate any structural damage at no cost you yourselves. The only proviso we have is that you undertake to have a (sic) annual warranty callout to comply with Australian Standards 3660.1 carried out by a member of our fully trained staff.”Australian Standards 3660.1 states the following:“The Purpose of termite barriers is to deter concealed entry by termites into a building, above the termite barrier. Termites can build around barriers but their workings or evidence thereof are then in the open where they may be detected more regularly”.At no stage has evidence of termite workings been detected either by members of Termicide staff or my Family, only the visible damage found in the roof where further investigation was warranted, in March.By being told termites ingressed our home via a crack in the footpath outside the house means they still breached the Termiglass and/or the slab which is meant to be protected by Frizbee Collars. Either way the termites breached Termicide's product and made their way into our home. Apart from the annual inspections carried out by Termicide, we are always on the lookout for infestations such as this in addition to ants, lawn grub and other pests. My father-in-law, who lives with us, and who has been in the building industry for 50 years, is a creature of habit and has done a regular walkaround of the house since we moved in … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
18,693 satisfied customers
I am renting at the moment, and two weeks ago, the house I
Hi, I am renting at the moment, and two weeks ago, the house I was renting was flooded by water and mud from a construction site directly behind my house. Thankfully the real estate I am with was able… read more
Leon
Leon
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Master's Degree
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I'm getting very frustrated with the help or lack of help in
I'm getting very frustrated with the help or lack of help in resolving a building issues with Masterton Homes. My home is now 16 years old but the problems were raised well and truly within the builde… read more
Leon
Leon
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Tina,. I was mislead by an agent when I inspected a house
Hello Tina, My name is***** was mislead by an agent when I inspected a house for sale. I asked her if the house was owner occupied or tenanted. She told me it was tenanted so I told her that I needed … read more
Daniel
Daniel
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Bachelor's Degree / Graduate Diploma
7,501 satisfied customers
We signed a contract of sale on 25.11.15 we have never
We signed a contract of sale on 25.11.15 we have never received access for a pest inspection which out contract was conditional upon until 18.12.15 (proof e-mails) asking for access from 25.11.15 whic… read more
James D. Ford
James D. Ford
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1,600 satisfied customers
We are a seller and have a signed contract on our home (REIQ
We are a seller and have a signed contract on our home (REIQ Contract for Houses and Residential Land EF001 Ninth Edition) dated 9th November 2013. On Page 2 of 12 under "Finance Date" and "Building a… read more
Brisbane-Lawyer
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I need information about a notice of waiver We are buying a
I need information about a notice of waiver We are buying a property. In the contract it states a deposit of 15k of which 5k is paid now and 10k to be paid within 18 days of acceptance. One condition … read more
kmslaw
kmslaw
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Bachelor's Degree
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We signed a contract with Robina Real Estate for a house in
We signed a contract with Robina Real Estate for a house in Tallai. The contract was subject sale of our existing home, 60 Days notice for the existing renter of the Tallai house to vacate,plus Builin… read more
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Leon
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I have just purchased a property only to find out that the
I have just purchased a property only to find out that the solar hart dosn't work and after getting a plumber to look at it have found out that it hasn't worked in some time at the time of settlement … read more
Leon
Leon
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hello, I recently bought a house I had all the relivent inspections
hello, I recently bought a house I had all the relivent inspections done eg a pest inspection and building inspections etc ect not long after we moved in I found 3 or 4 active termite nests in the gar… read more
Leon
Leon
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Master's Degree
51,840 satisfied customers
Hello We made an Offer on a property subject to finance,
Hello We made an Offer on a property subject to finance, building inspection and termite inspection. Offer was accepted 13/11/2011, settlement date was scheduled for 4/12/11 but it has now been agreed… read more
Leon
Leon
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Master's Degree
51,840 satisfied customers
In December of last year I rented my house to a couple who
In December of last year I rented my house to a couple who had two dogs which I allowed. The couple and their dogs left a couple of weeks ago and I have had a Real Estate Agent show some people throug… read more
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Patrick H.
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I bought a property in Huntingdale WA on 24.06.2011. At the
I bought a property in Huntingdale WA on 24.06.2011. At the final inspection I noted quite a few issues, being plumbing - the water would drain out of the bathroom sink quickly, and the hot water woul… read more
Leon
Leon
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Master's Degree
51,840 satisfied customers
Dear Sir/Madam, I purchased a QLD property in 2008 from
Dear Sir/Madam, I purchased a QLD property in 2008 from Perth. I did not view the property prior to settlement as I had a comprehensive profile listing all the fixtures and fittings and the purchase w… read more
D. Coleman
D. Coleman
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Hi,we have just brought a house.Due to settle on Tuesday.We
Hi,we have just brought a house.Due to settle on Tuesday.We found out the tenants are renting the property & also their head office of their construction company is also at the same address.We have co… read more
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We are a Town House complex comprising 19 units in eight separate
We are a Town House complex comprising 19 units in eight separate buildings, built approximately eightears ago.… read more
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Daniel

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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