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I won an unreserved Auction with Grays online which was for
Hi I won an unreserved Auction with Grays online which was for a brand new laptop which was one of many advertised and was sent a congratulations email then a conformation email then a conformation email showing payment and my receipt and saying my laptop was ready to pick up . When I contacted them to pick up they then informed buy their employee we have “ no laptops and I don't think we ever did have you will have to call customer care centre“ ! I contacted the customer department and said they had no idea what was going on and would call me back which never happened a couple of days later I received an email saying there had been a technical problem and they pretty much said bad luck they it and will transfer my money back ! I sent a couple of emails back to their customer care department telling them I was not happy with their deceit Auctioning goods they don't have and wanted the goods they had sold me . I received an email saying they would pass on my request a couple of weeks ago but I have received nothing more . Can you please advise me what I can do next ? Social Media ? 3AW ?Hi I won an unreserved Auction with Grays online which was for a brand new laptop which was one of many advertised and was sent a congratulations email then a conformation email then a conformation email showing payment and my receipt and saying my laptop was ready to pick up . When I contacted them to pick up they then informed buy their employee we have “ no laptops and I don't think we ever did have you will have to call customer care centre“ ! I contacted the customer department and said they had no idea what was going on and would call me back which never happened a couple of days later I received an email saying there had been a technical problem and they pretty much said bad luck they it and will transfer my money back ! I sent a couple of emails back to their customer care department telling them I was not happy with their deceit Auctioning goods they don't have and wanted the goods they had sold me . I received an email saying they would pass on my request a couple of weeks ago but I have received nothing more . Can you please advise me what I can do next ? Social Media ? 3AW ?Thanks ***** ***** Hi I won an unreserved Auction with Grays online which was for a brand new laptop which was one of many advertised and was sent a congratulations email then a conformation email then a conformation email showing payment and my receipt and saying my laptop was ready to pick up . When I contacted them to pick up they then informed buy their employee we have “ no laptops and I don't think we ever did have you will have to call customer care centre“ ! I contacted the customer department and said they had no idea what was going on and would call me back which never happened a couple of days later I received an email saying there had been a technical problem and they pretty much said bad luck they it and will transfer my money back ! I sent a couple of emails back to their customer care department telling them I was not happy with their deceit Auctioning goods they don't have and wanted the goods they had sold me . I received an email saying they would pass on my request a couple of weeks ago but I have received nothing more . Can you please advise me what I can do next ? Social Media ? 3AW ?Thanks ***** ***** Hi I won an unreserved Auction with Grays online which was for a brand new laptop which was one of many advertised and was sent a congratulations email then a conformation email then a conformation email showing payment and my receipt and saying my laptop was ready to pick up . When I contacted them to pick up they then informed buy their employee we have “ no laptops and I don't think we ever did have you will have to call customer care centre“ ! I contacted the customer department and said they had no idea what was going on and would call me back which never happened a couple of days later I received an email saying there had … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
18,693 satisfied customers
I dont want military law just civilian law. Victoria
I dont need military lawyer i need advice on civillian law … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
18,693 satisfied customers
I purchased a vehicle on grays online auctions when the
Hi I purchased a vehicle on grays online auctions when the vehicle arrived it had damage to the front and rear of the vehicle which was not in the photos provided at the auction the car carrier driver… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
18,693 satisfied customers
I have purchased a boat and trailer from Apex Marine in NSW.
I have purchased a boat and trailer from Apex Marine in NSW. The trailer is illegal and cannot be registered in Qld. The salesman has pink slipped it and then used that to register it in NSW. However … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
18,693 satisfied customers
On the 3rd June I won a bid for a car on Grays online car
Hi, on the 3rd June I won a bid for a car on Grays online car auction. The car was documented to have a service history and be able to start. I organized an mechanic to pickup the vehicle, after I had… read more
John Melis
John Melis
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Bachelor's Degree
18,693 satisfied customers
I am a home owner. We have a covenant that says people may
Hello. I am a home owner. We have a covenant that says people may not park boats on our street. The council says it can not enforce that. … read more
John Melis
John Melis
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Bachelor's Degree
18,693 satisfied customers
I am speaking on behalf of my disabled son. I have EPOA. was
I am speaking on behalf of my disabled son. I have EPOA. … read more
John Melis
John Melis
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Bachelor's Degree
18,693 satisfied customers
I have gambled on an apparent credible online casino
I have gambled on an apparent credible online casino Bonzaspins.com, and won 3 payouts of $5000, $5000 & $3000. However are a long period stalling & of telling me they were working on the payout, all … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
18,693 satisfied customers
L am trying to find out where l stand on an issue. I bought
l am trying to find out where l stand on an issue. I bought an 8x5 stock trailer off a lady, she assured me that this could be registered for road use. I was stupid and didnt know alot about what to look for so l bought it . upon getting it home, l have since found out that it needs brakes to be rego'd. So l took it to a trailer man to have a look at, but it is only good for scrap metal. How could l possibly get my $1100.00 back? Or maybe find a solution to this problem please … read more
Leon
Leon
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Master's Degree
52,037 satisfied customers
I deposited 300 dollars into Online gambling site called
I deposited 300 dollars into Online gambling site called Fairgo Casinos. I just wanted to know if the site is legit not a scam, cause I have won 6,000 dollars and it says it is withdrawable. But I hav… read more
Leon
Leon
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Master's Degree
52,037 satisfied customers
I recently had two horses broken in by someone who
I recently had two horses broken in by someone who advertised their business on Gumtree and the ad was very promising as was the conversation I had with one of the partners. I delivered my horses in e… read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
7,501 satisfied customers
My question concerns the description of a lot in an auction.
Hi, My question concerns the description of a lot in an auction. Last week I bid on and won a skid steer loader at a large "reputable " auction house in Sydney. We (my wife and I) purchased the item o… read more
Leon
Leon
Solicitor
Master's Degree
52,037 satisfied customers
Sorry I have typed this already but not sure if it has gone
Sorry I have typed this already but not sure if it has gone through! Someone in Europe copied photos from my website which has Copyright on it. Altered photos and published them in a negative way on h… read more
Daniel
Daniel
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Bachelor's Degree / Graduate Diploma
7,501 satisfied customers
Ineed some advice on a insurance claim,i own a boat and it
Ineed some advice on a insurance claim,i own a boat and it was on a swing moorig in Danully TASMANIA AND ON THE 16th of August we had a stom and 3 boats broke their moorings, and 1 was mine, my wife r… read more
Leon
Leon
Solicitor
Master's Degree
52,037 satisfied customers
hello i just recieved a email saying i have won 2,000,000 dollars
hello i just recieved a email saying i have won 2,000,000 dollars in a draw and i need someone to have a look at it and tell me if it it true or a scam. here is what was sent to me BlackBerry Mobile P… read more
Leon
Leon
Solicitor
Master's Degree
52,037 satisfied customers
I have an online jewellery business ( a href http //www.uneikjewellery.com.au) target _
I have an online jewellery business (www.uneikjewellery.com.au) where I design, manufacture and sell sterling silver and gold jewellery featuring your loved ones names and have been operating for near… read more
Leon
Leon
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Master's Degree
52,037 satisfied customers
Paid $8500 to have a car trailer built in june 09,deadline
Paid $8500 to have a car trailer built in june 09,deadline november 09.Trailer is half finished and has not been touched since september 09.Claims he is out of money and cannot finish it but has accep… read more
Maurice
Maurice
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Master's Degree
1,980 satisfied customers
when you win an auction in an auction house ( not online )
when you win an auction in an auction house ( not online ) and when the goods are paid for you notice many items missing from the boxes what can be done?… read more
Maurice
Maurice
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1,980 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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