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We had solar installed on our roof. They broke a roof tile
We had solar installed on our roof. They broke a roof tile and water entered into the ceiling. We agreed with the Electrician for us to re-plaster, paint and replace downlight and send him an invoice … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
Unsure what to do! After the storm back in Oct 2020 in
After the storm back in Oct 2020 in northern NSW I applied to insurance company for a claim the accessor stated it was maintenance but would fix interior. So after many months I finally got a roofing company to fix my roof but it still leaks after many times coming back they are now saying by the Forman that I should have been sold a new roof. They quoted to repair lead flashing, paint, coping tiles, and cover tiles with flex material which has bubbled I still have cracked tiles which they have painted over plus old colour where they have missed.I have been waiting for a response in writing to what they have done and what they need to fix it. So far they have siliconed tiles and I myself found where the rain is entering via the flashing. What can I do if anything? Or can you give an itinerary to follow to resolve my issues please. I do realise the past two years have been especially difficult even here at Northern NSW with the weather conditions and covid. … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
In mid 2021 I had a business come to my home to inject
In mid 2021 I had a business come to my home to inject insulation into the exterior cavity walls of my house. his is done by removing roof tiles and putting a hose in from the top, outside of the home… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
Not sure if you're who I should be contacting. I own a house
Hi, not sure if you're who I should be contacting. I own a house but it's under strata. I've had terrible leaking into the house and back patio.. they are trying to tell me that it's from my aircon bu… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
On July 4 2020 following a water leak through the roof of my
On July 4 2020 following a water leak through the roof of my 1975 home I engaged Dean Barry, a licenced roof restorer to replace the original concrete tiled roof with new Colorbond steel sheets, to my… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
How are you...? I am a Tennant and have rented the house im
Hi how are you... ? I am a Tennant and have rented the house im in for about 11years there was a water leak in 2 spots in our roof one being in my sons room the real estate was notified several times … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
I have a home insurance question. WA. I am insured with
Okay I am insured with alianz. They have taken 18months over this claim. It is a claim due to storm and tempest that my roof leak. The put it out to dubcontracts who supposedly fixed the leaking. My kitchen and laundry roof leaked. Both were supposedly fixed. Last winter the same leak in my laundry started again. During this time they have had three inspectors on my roof and numerous tradesmen. They decided that the second leak was a new claim which I desputed. So they sent another roof inspector out to check on my roof. He found that tbe instalation of a Evaporative airconditioner waz to blame and that there are 20 cracked tiles. They are now daying it is a new claim and before they will do any work I have to fix the maintenance required. The 20 cracked tiles and the required matenance of the evap aircon. My question is. Shoukdnt tbey be asking the people who put the evaporative air con in insurance to pay for the damage and the first examiner of my roof found only 2 cracked tiles and one that had been siliconed. Their workers ate the only other people who have been on my roof and cracked the tiles so shoukd not the insurance company replace them. … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
I had 9 solar panels installed about 7 years ago.About a
I had 9 solar panels installed about 7 years ago.About a year ago there was evidence of leaf debris entering under a broken tile which allowed water to enter causing damage below. I have been invoiced… read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
Back in January 2016 I had a leaking balcony at our private
Back in January 2016 I had a leaking balcony at our private residence. I engaged a builder to strip the existing balcony and had him relay Hardies scyon exterior flooring and he installed it as per the suppliers specifications. I then engaged a tiler to give me a quote on waterproofing the decking and laying of tiles (which I supplied the tiles). He inspected my balcony and I was told that he could undertake the job which included supplying and installing a waterproof membrane to balcony area, expansion joints and supplying of all other materials to complete the job. He undertook the works in March 2016. In June 2017 we had heavy rain on the Saturday, the following day there was water dripping from the underside of the balcony in numerous places and also water leaking through the down lights. I went back to the tiling place where I purchased the tiles and who gave me the name of the tiler to use and they advised he no longer lived in the area and had moved interstate. I finally tracked him down in September 2017 and I sent him an email. I did not get a response until January 2018 when I contacted him again. I explained the situation and he directed me to the web page of the waterproofing membrane that he used. I then contacted this company by email. I received a call back approx a week later and I explained my situation. The rep of the company asked me to contact the tiler and ask him what process he undertook in regards ***** ***** laying and sealing of tiles to which the tiler has not responded yet. During this time, in Dec 2017 I contacted another company called Megaseal who came down and inspected the balcony. They advised that the membrane had failed and there were cracks in the grout where moisture had penetrated through and also inadequate sealing around the perimeter of the tiling. I obtained a quote which is $11,000 and they can repair it by removing the grout and injecting a latex solution into the joints and then regrouting with waterproof grouting. This comes with a 2 year workmanship guarantee and 25 year product guarantee. Because time is of the essence and the more rain we receive the more damage is occurring, I want to engage Megaseal to repair and rectify the problem. If I pay a deposit by this Friday 2/2 they can start the works Monday. My question is - if I engage Megaseal to go ahead have I got any financial recourse from the tiler and/or manufacturer; or if by engaging Megaseal waiving my rights for any compensation? Thanks Rob Masut … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
The ceiling in my garage started sagging. The house was
The ceiling in my garage started sagging. The house was built by Dale Alcock 17 years ago. On asking DA for the paint schedule as I want to renew the paintwork on fascia and guttering, I mentioned the… read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
We are in the process of selling a home to which an offer has
We are in the process of selling a home to which an offer has been made and accepted. The pre-purchase structural report had identified sagging ceilings which the assessor has marked as unsatisfactory… read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
bought a house fully renovated in 2008 4 tiles cracked and
bought a house fully renovated in 2008 4 tiles cracked and told by tiler repairing same that the wrong glue has been used and in future, tiles will lift also have had the people who installed the new … read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
Hi I have a query and would like advise. Five months ago we
Hi I have a query and would like advise. Five months ago we installed solar panels with True Value Solar,two months later we had severe rains and obviously a leak in the roof thus going onto a bedroom… read more
Patrick H.
Patrick H.
Lawyer
5,422 satisfied customers
I recently asked questions re tenants in unit, the answer was
I recently asked questions re tenants in unit, the answer was successful, with police help tenants were evicted, the unit was left a disaster, we are in the process of repairs & updating,,the problem … read more
Brisbane-Lawyer
Brisbane-Lawyer
Lawyer & Solicitor
Master
14,357 satisfied customers
On the 29/9/11 I had a part of a tree from my property fall
On the 29/9/11 I had a part of a tree from my property fall during the wind storm, causing damage to my bbq pergola, destroying my water tank and damaging my house, roof guttering fascia etc. An insur… read more
Patrick H.
Patrick H.
Lawyer
5,422 satisfied customers
recently entered into a contract with modern roof restorations
recently entered into a contract with modern roof restorations to restore the roof of my house. i have stopped the restoration as of last friday because i noticed things that didnt seem right. the res… read more
Brisbane-Lawyer
Brisbane-Lawyer
Lawyer & Solicitor
Master
14,357 satisfied customers
I am looking at trying to recover some costs from my solar
I am looking at trying to recover some costs from my solar power installation company. I installed a 1.53W solar power system that cost me $18,000 in July 09. there was a 6 month delay due to the elec… read more
Brisbane-Lawyer
Brisbane-Lawyer
Lawyer & Solicitor
Master
14,357 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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