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Related Australia Law Questions
I just have an issue with my energy company. Is that
I just have an issue with my energy company. Is that something I can get help with? … read more
Leon
Leon
Solicitor
Master's Degree
51,859 satisfied customers
Deborah. We have an issue with Lumo Energy. We live in
We live in Victoria. We had a rental property in Scoresby. The tenants moved out in September. In october we wanted to do some imporvements prior to sale that required electrivity. My husband rang Lumo requesting an electricity connection. the salesperson offered him a gas connection as well which was not needed or used. We received a gas bill in Nov for $30+ dollars and another in Feb for $121. When I queried this, saying that no gas had been used i was told this was a service charge. Several phone xonversations later, one promising it would be resolved have resulted in further bills now for $151 and threats of debt recovery. Because my husband agreed to the gas although he did not request it, we are told we are liable for the ever increasing amount, despite the fact we sold the property and it was settled in February. We have happily paid the electricity bill for the service we requested and used, but I really dont see why we should pay for a service offered to us that wasnt used at all. Please advise … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
18,693 satisfied customers
I have trouble with a sola system that I have installed. the
I have trouble with a sola system that I have installed. the permission needed from the government was expired before the system was installed. The man from access Canberra (electrical inspector) has told me thatmy supplier (origin) will be on my case soon because it is not registered with the supplier or access Canberra. subsequently a meter company has been in contact and want to change my meter because Origin think it may be faulty (because my bill has been reduced) … read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
7,501 satisfied customers
I have had a 10kw solar system plus 16kw of battery storage
I have had a 10kw solar system plus 16kw of battery storage installed 12 months ago. I was with Lumo Australia and was trying to a smart meter installed and was not getting any thing done by Lumo. I c… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
18,693 satisfied customers
We have a gym business. In 2014 we had an "estimated
We have a gym business. In 2014 we had an "estimated "electricity read which was $5017.42 for the Oct - Dec account. … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
18,693 satisfied customers
I am currently on a peak electricity rate and want to change
I am currently on a peak electricity rate and want to change to off peak. My supplier is saying I have to get an electrician to change the meter. I am a tenant . Who is responsible for the cost of cha… read more
Leon
Leon
Solicitor
Master's Degree
51,859 satisfied customers
I have a solar installation and have had for 9 years. Since
Hello I have a solar installation and have had for 9 years. Since 1 August 2107, i have been told by AGL that my solar is not generating electricity. I am geting 3 reads on my meter hand have been rec… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
18,693 satisfied customers
I am the single (retired) occupant of a unit in a retirement
I am the single (retired) occupant of a unit in a retirement block. … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
18,693 satisfied customers
We are a business who has a fram in Dromana in Victoria,
We are a business who has a fram in Dromana in Victoria, having many different meters on the property. Recently we had power disconnected to a meter which supplied electricity to a battery energiser, … read more
Leon
Leon
Solicitor
Master's Degree
51,859 satisfied customers
Pearl. My enquiry is in relation to AGL electricity charges.
Hi there Pearl. My enquiry is in relation to AGL electricity charges. I have been billed over 18 months now on estimate and controlled consumption reads on a meter at my residence which is not in use.… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
18,693 satisfied customers
I'm in a a dispute with Origin Electricity who manage
I'm in a a dispute with Origin Electricity who manage Essential Energy for Narrabri. We have had Off Peak Electricity connected to our residence for a number of years. Recently my husband I have disco… read more
Leon
Leon
Solicitor
Master's Degree
51,859 satisfied customers
I have recently had a new solar digital meter installed by
Hi, I have recently had a new solar digital meter installed by Origin Energy who have promised it for about 9 months. The installed it with two times of use, peak and shoulder, but say I have to get a… read more
Leon
Leon
Solicitor
Master's Degree
51,859 satisfied customers
Rented the boarding house of Annesley College, 89 Greenhill
Rented the boarding house of Annesley College,***** There is no separate meters for the rented premises except for a checking meter for our usage in the complex. We are being charged the small busines… read more
Leon
Leon
Solicitor
Master's Degree
51,859 satisfied customers
I need to chat to the authority that oversees Electricity
I need to chat to the authority that oversee's Electricity Supply companies and discuss Concession entitlement, and the non payment if you get Solar Credits. I purchased a 5 KVA system because of the … read more
Leon
Leon
Solicitor
Master's Degree
51,859 satisfied customers
I have recieved my electricity account from Lumo Energy &
Good afternoon, I have recieved my electricity account from Lumo Energy & have been charged $153.85 + gst for smart meter installation, yet I also have an email from Lumo Energy stating that we have b… read more
Leon
Leon
Solicitor
Master's Degree
51,859 satisfied customers
we have a storage shed. in april their was 160 kwh used, july
we have a storage shed. in april their was 160 kwh used, july till october wasnt even 40 kwh used. we complained about the big usuage and they changed the meter,now they want us to pay $4,000.00 for t… read more
Patrick H.
Patrick H.
Lawyer
5,422 satisfied customers
We have a contractual dispute with Lumo Energy over an Exit
We have a contractual dispute with Lumo Energy over an Exit Fee being charged by Lumo for leaving them and going to another service provider, fee $975.43. We joined Lumo in May 2011 when purchasing th… read more
Leon
Leon
Solicitor
Master's Degree
51,859 satisfied customers
I run a small business in Brisbane and have an issue with the
I run a small business in Brisbane and have an issue with the poser charges from the property manager. I signed a lease for an office for 3 years from 1st Oct 2009 till 30th Sep 2012. The building con… read more
Leon
Leon
Solicitor
Master's Degree
51,859 satisfied customers

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The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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Deborah Awyzio

Deborah Awyzio

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Bachelor of Laws (QUT), BIT (QUT), Family Law Accredited Specialist, over 12 years experience

Sean

Sean

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Law degree with 1st class honours from Australian National University.

Darren Kruse

Darren Kruse

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Leon

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BEc Dip Ed, Dip Law (SAB) MTax (UNSW)

John Melis

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Family Law, Commercial Law, Property law, Probate & Wills, Employment Law, International Law, Criminal and Traffic Law, Litigation Tribunal & Courts

Daniel

Daniel

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7,501 satisfied customers

Bachelor of Laws (dist) Graduate Diploma in Legal Practise. Admitted NSW Supreme Court / High Court

Patrick H.

Patrick H.

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Dip Law LPAB - Sydney based lawyer

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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