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We purchased solar panels and had them installed in June
We purchased solar panels and had them installed in June 2021. The solar inverter unit failed on 5 October 2021 3 months after the unit was inspected and approved by VicSolar and the supplier/installe… read more
John Melis
John Melis
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Bachelor's Degree
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I purchased a business in January 2020. I took over
Hi I purchased a business in January 2020. I took over liability of 75 solar panels. They never seemed to work properly with my highest rebate being $73 for the quarter and my bill still $5500. I mana… read more
John Melis
John Melis
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Bachelor's Degree
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Ive got a problem regarding a solar company. Nsw. Not sure
ive got a problem regarding a solar company JA: What state are you in? And is a local attorney or other consumer protection advocate helping with this? Customer: nsw JA: Have you contacted the seller … read more
John Melis
John Melis
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Bachelor's Degree
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I have an issue with a solar company called Infinite energy.
I have an issue with a solar company called Infinite energy. In November I contacted them about a couple of badly damaged solar panels.They asked for me to get a accredited solar retailer to inspect t… read more
John Melis
John Melis
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Bachelor's Degree
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I have recently put a 6.6kw solar system on. I had solar put
I had solar put on recently. I'm in QLD. I had a contract price of $4990. The contract was with a Fronis inverter and 22 300w panels with a freed in price of 11c per KW. They installed 20 330w with a ABB inverter. Fronis inverters are the top of the inverter. Far superior than the ABB inverter. I found out today that I am only getting 7.842c as a feed in tariff. I paid the deposit of $500 with the balance due on completion of installation. They sent me a invoice for $3990. When I went to pay for it as per contract they said that made a mistake and then a revised invoice for $4490. Because they had my bank account details they took $4490. I was under the assumption the first invoice 3990 was because of the cheaper inverter. I will be loosing 3.158c pr KW. I will at a loss of quite amount of money over a 10 period. A the moment I am producing 44 Kw per day. Is this worth pursuing????? … read more
Leon
Leon
Solicitor
Master's Degree
52,712 satisfied customers
We had solar panels put on our roof April 2014 & had trouble
We had solar panels put on our roof April 2014 & had trouble with said panels & electrician from said company came to replace 1 panel( need 8 replaced) & turned off inverter as said was fire hazard & … read more
Leon
Leon
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Master's Degree
52,712 satisfied customers
On 6/5/2014 we had a solar system installed on our roof by
On 6/5/2014 we had a solar system installed on our roof by Goodhew Solars - since then we have had the original and another two inverters replaced under warranty - we now have another one that was ins… read more
Leon
Leon
Solicitor
Master's Degree
52,712 satisfied customers
I am a retailer My question is regarding warranty. On solar
Well we sold a client a solar/battery system which our 5 year warranty on the inverter 25 Linear performance on panels and 12 months on the install … read more
Leon
Leon
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Master's Degree
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I bought solar panels from a company called Green Light
I bought solar panels from a company called Green Light Solar late in 2015. There is an issue with one of the solar panels as it has burn marks on it. I have been unable to contact Green Light Solar a… read more
Leon
Leon
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Master's Degree
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Last year I purchase A 5 kw Solar Panel system from Solar E
Last year I purchase A 5 kw Solar Panel system from Solar E Perth,WA. I had 20 Cells installed on my roof. I was told at the time of purchase, that my energy bill will continue to decline albeit gradu… read more
Leon
Leon
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Master's Degree
52,712 satisfied customers
, I've got a solar case. Can you help advise how strong
, I've got a solar case. Can you help advise how strong a position I raise legal proceeding against them. Brief: System purchased/installed by GreenHome GreenPlanet: - Contract signed: 30 Mar 2011 wit… read more
James D. Ford
James D. Ford
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Solar Energy...I have had 1.6 kw system, on roof, for 2 1/2yrs..worked
Solar Energy...I have had 1.6 kw system, on roof, for 2 1/2yrs..worked perfectly, until the Inverter failed 22/5..much as though I insisted on they, the provider, QRE, ..Queensland renewable Energy, t… read more
James D. Ford
James D. Ford
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1,600 satisfied customers
Solar Power, our inverter recorded a fault on the 23rd Dec
Solar Power, our inverter recorded a fault on the 23rd Dec,13 I contacted the installer, one line disconnected the other no reply, I rang Origin, the Energex, then the Clean Green companies, Then I ra… read more
Leon
Leon
Solicitor
Master's Degree
52,712 satisfied customers
We had a solar system installed to our house two years ago
We had a solar system installed to our house two years ago which came with a 25year guarantee on the solar panels. These solar panels are faulty and the supplier has confirmed this and is prepared to … read more
Leon
Leon
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Master's Degree
52,712 satisfied customers
Hi I am preparing a small claim case and I think I have
Hi I am preparing a small claim case and I think I have my statement of claim written up properly. I have copied it below. Energy Matters (EM here on) designed, and installed our complete Solar PV sys… read more
Leon
Leon
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Master's Degree
52,712 satisfied customers
I am involved in a SOLAR ENERGY dispute between Sharp and Origin
I am involved in a SOLAR ENERGY dispute between Sharp and Origin about a Sharp Inverter that has blown a fuse. An electrician from Origin (the service provider) had called and identified the solar ene… read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
7,683 satisfied customers
Two years ago we paid $6000 for 1.5 KW solar panel system.
Two years ago we paid $6000 for 1.5 KW solar panel system. After 18 months of receiving no REBs or FIT credits on our power bill, we discovered the inverter was not working. The company replaced the i… read more
Brisbane-Lawyer
Brisbane-Lawyer
Lawyer & Solicitor
Master
14,357 satisfied customers
Hi I have had solar panels installed at my home. I now
Hi I have had solar panels installed at my home. I now have a faulty inverter which needs replacing. The Company who installed the inverter now have no inverters in stock to suit my system. The suppli… read more
Leon
Leon
Solicitor
Master's Degree
52,712 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service.

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