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I have been a term member of RACV 20 years with NRMA then 10
I have been a long term member of RACV 20 years with NRMA then 10 years with RACV . I have 3 car policies, 1 house and contents insurance. I have never not paid my premium and last month I did not renew my policy in time. I did not revise the policy renewal letters as they went into my email clutter file. I discovered this last week as I called RASV to make a claim after being involved in an accident . I was at fault and of course I have the other party wanting me to fix their car immediately. I have as discus above never missed a payment and feel under the current situation that there must be some understanding with RACV. Can I advise who I should be talking to ? RACV have said they have reviewed the situation and I am not covered. Normally I would be on the ball with this however with the current Covid 19 situation , we have just lost our home, our business and the under stress caused by this has meant I have not been as virulent with checking my just mail and clutter files. any suggestions on moving forward with them ? I would like to appeal to be compasionate at this time. … read more
John Melis
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I moved fromsandstone point toBellara on Bribie island, i
i moved from*****sandstone point to*****Bellara on Bribie island, i have rung Alianze insurance to let them know change of address. I have been informed that my insurance premiums have gone from $1203… read more
Leon
Leon
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I am so upset with RACV insurance. My son had a car
Hello, i am so upset with RACV insurance. My son had a car accident, he hit another car. We have full insurance so the other car will be fixed and our car was written off. We were given market value o… read more
Leon
Leon
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Master's Degree
32,717 satisfied customers
I received notification that my home content insurance
I received notification that my home content insurance policy premium is to rise due to "recent review of the flood risk at your property"...my policy is to rise from $370.75 in 2018 to $1,188.50 this… read more
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Leon
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I'm looking at car insurance renewals as my renewal has
I'm looking at car insurance renewals as my renewal has increased significantly. Online I can get a quote from the same provider and others for much less than quoted. The difference being if I declare if I had an insurance claim or not. If I declare no claims it's $400 cheaper. I had 1x claim during the last year at no fault. So my insurance company is increasing my premium even though the claim was at no fault. Is this right?? … read more
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I have home and contents insurance with NRMA. I wish to
I have home and contents insurance with NRMA. I wish to remove flood insurance from my policy as there is no chance I will be flooded. I have been told this is not an option. Therefore I am paying for… read more
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I am insured with RACV. We were subject to burglary and were
I am insured with RACV. We were subject to burglary and were advised by the police to claim for the loss of car keys which were in the house and the respondent confirmed that as the keys were in the h… read more
Leon
Leon
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My 2012 home and contents insurance was with RACV was $1272.
My 2012 home and contents insurance was with RACV was $1272. The same insurance with the same company is now $6784. I cannot believe the increase. When I queried it they told me it was flood insurance… read more
Patrick H.
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My parents are in mid 70s pensioners . They have been over
My parents are in mid 70's pensioners . They have been over paying building & contents insurance from 1996 till now with same insurance company . Never made a claim . What is there chance to claim bac… read more
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Leon
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I have had my home and contents insurance for the next 12 months
I have had my home and contents insurance for the next 12 months increase by 110%. I am currently with NRMA and have been for 10 years. When contacted, I was advised by NRMA that the increase was due … read more
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I live in Wangaratta Victoria and have just received my RACV
I live in Wangaratta Victoria and have just received my RACV Prime Cover Home Buildings and Contents Renewal my premium had risen from $500 to $1000 per year does this seem reasonable… read more
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Leon
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Master's Degree
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We have been in dispute with my former Home and Contents insurer
We have been in dispute with my former Home and Contents insurer resulting from a claim made in September. The main areas of argument have been Specified Items and Open Air Policy Limit. When we renew… read more
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Leon
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My house in Victoria was flooded early Feb his year as a result
My house in Victoria was flooded early Feb his year as a result of heavy rains. Had almoost a foot of water enter the house. I had Silver Home Insurece cover with the Bendigo Bank. The only work carri… read more
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My wife and I are pensioners and currently living on a property
My wife and I are pensioners and currently living on a property in Curra, Qld. We do not own the property. My wife cared for an old gentleman for six years prior to us meeting in 2007 and subsequent m… read more
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I have a life insurance policy with Tower insurance. It began
I have a life insurance policy with Tower insurance. It began in 1992. Three years ago it was valued at $2 million. We were ill advised and I was led to believe it was for $2 million life cover only. … read more
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We are Senior citizens with a tight budget, and we rely on
We are Senior citizens with a tight budget, and we rely on the rent of the following property to live. Can you answer the following question? We own a Town House property in Victoria We pay a Real Est… read more
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what is the difference between a Hedge and an insurable risk eg,
what is the difference between a Hedge and an insurable risk eg, if i guarantee to provide an ounce ( or more ) of gold today as a gold producer. i want to offer insurance to my clients that no matter… read more
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Dear Just Answer, I am a tenant with a standard Tenancy agreement
Dear Just Answer, I am a tenant with a standard Tenancy agreement in victoria. I recently went on holiday and returned to find that a water pipe fitting had broken and the house flooded. The lanlord h… read more
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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