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My issue concerns a chlorinator device for my swimmimg pool
my issue concerns a chlorinator device for my swimmimg pool It stopped working. I called a nearby shop that I found on the manufactures web site and they came to my place on 1 Feb They took the chlorinator and controller away for repair by the manufacturer. I have called both on several occasion to query the status. The shop says it is at the manufacturer's and the manufacture says he doesn't have it. My pool cannot be used without it . I think I need to buy another one (approx $2000) and recover the cost from the shop.. How do I do that? Notify the shop? Enforce the cost recovery? Peter … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
I'm paying rent on a property that has a pool, for months I
I'm paying rent on a property that has a pool, for months I have been telling the realestate agent, that the trees around the pool needs to removed or cut back, as it is causing problems with maintain… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
A former landlord has approached a former tenant about four
A former landlord has approached a former tenant about four months (vacated on 1 February 2021) after premises were vacated and the bond returned to said tenant. It is understood that landlord and agent came to inspect premises and were satisfied hence bond was returned.It appears that there was no final condition report prepared or provided to said tenant on termination of lease agreement. Its understood that the premises were rented for a time after the former tenant had vacated. But premises may now be vacant again.The landlord is now asking for costs for a through clean up to be done and a clearance certificate is obtained. The reason being that the now ex partner of said tenant (who was also a co-tenant) was arrested on drug charges and has been on remand since September 2020.Said tenant was not aware of ex partner's activities but was also charged and has had all assets and personal bank account frozen since September 2020 by NSW Police.It is understood the media had reported the premises were used as a meth lab but former tenant who has been given limited information (english is not first language) has been made aware after the fact that only a larger amount of drugs were located at the premises.Landlord has advised that they had paid for a professional to test the property and the result came out pretty bad, the property was contaminated heavily.Landlord also advised they had obtained a few quotes to clean up the property so it's legal for another tenant to live in. Landlord is claiming costs to clean up is around $50,000 plus the cost to replace the whole timber and wardrobe as well as other stuff that can't be decontaminated. Also with the property vacated, there is no rental income to cover the bank. Landlord is saying that the conservatively estimated loss related to the property as a result of said meth lab would be close to $100,000.Landlord advises that Fair Trading says as the previous tenant who caused this, they are responsible for what happened. But the former tenant was not aware of said alleged illegal activities by ex partner, is still in shock, has a newborn, on maternity leave is unemployed and has no access to finances and is not able to open any bank accounts since September 2020.My questions are:1. What is said former tenant's responsibility once bond was returned and new tenants were albeit renting the premises for a time.2. Is the former tenant liable for these costs for something they didn't do.3. Should said tenant be provided with copies of the results/quotes landlord claims to have obtained. The amount seems excessive for a clean up.4. Is former tenant required to seek independent assessment and quotes. Landlord has indicated by text that they are willing to settle matter without going to Tribunal. More importantly former tenant may have no choice but to declare bankruptcy due to actions of ex partner.I'm sending this query on behalf of the former tenant who no longer resides in NSW as she is currently being supported by friends interstate and we are concerned that she will need to seek legal advice on NSW tenancy laws. Any assistance you can provide is appreciated. … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
I have moved out of a rental property in South Australia. No
I have moved out of a rental property in South Australia. … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
On Monday the 14.12.2020 I returned home from a Doctors
On Monday the 14.12.2020 I returned home from a Doctors appointment to find that the power and gas was off. My daughter Ruth contacted our provider Sumo and was advised that due to an error/mishap som… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
I have been renting a property in Tasmania for 2yrs, and
My name is ***** ***** I have been renting a property in Tasmania for 2yrs, and 5mnths. We have been without heat in the property for 4wks at this point. I have just asked my property manager if there is the possibility of a discount on my rent due to this, and she has sent me this email eGrace is currently away on sick leave.I have checked her notes on the job and she has been advised the following by the trade person she sent:After investigating, I found the heat pump to have a fault 4 light come up. Which is a compressor issue. The heat pump has not been cleaned or serviced since it's been installed. The filter were probably the worse I had come across. I gave the unit a service and a full clean out hoping that would fix the problem. Unfortunately the damage had already been done. I've now had to pass it onto the warranty servicing guys to look at. Hopefully they don't deem it to be user neglect and fix the compressor without cost. They will advise if any costs will be present. I've attached photos of the filters just so you can see how bad they are. They should be really serviced once a year or atleast the filters cleaned by the tenants every season .I will follow up with the trades to see where they are at in regards ***** ***** the repairs done however based on the information supplied if there is cost involved in the repair it will be quite likely that the owner will pass the charge on to you for failing to comply with section 18 (J) of your residential tenancy agreement: keep all forms of heating free of lint and other contaminants and ensure filters of heat pumps are cleaned regularly in accordance with the manufacturer's instructions.Kind Regards Abbey Berry … read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
Our former tenants have taken down curtains (original value
Our former tenants have taken down curtains (original value around $1000) and have not stored them appropriately. The property has been managed by a real estate agent who although advised differently … read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
We are the landlords of a residential property in Korumburra
We are the landlords of a residential property in Korumburra Vic, and we have a property manager looking after our property. … read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
7,663 satisfied customers
I feel l like my real estate agent/landlord is trying to
Hi, I feel l like my real estate agent/landlord is trying to stitch me up via the outgoing report. We didn't pay much attention on to the in-going report & feel we handed the property back in very goo… read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
We own a rental property in Caboolture. Our tenant, an elderly
We own a rental property in Caboolture. Our tenant, an elderly woman with terminal illness has just vacated the premises and on final inspection with the estate agent we found every carpet in the hous… read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
7,663 satisfied customers
Hi Just recently my realestate agent released most of my
Hi Just recently my realestate agent released most of my bond without my permisson now we are left with costs with little compensation. Where do we stand and what can I do to recover some costs. Thank… read more
Patrick H.
Patrick H.
Lawyer
5,422 satisfied customers
I had a swimming pool installed at my house 18 months ago,
I had a swimming pool installed at my house 18 months ago, 8 months later the chlorinator attached to the pool pump stoped working. Pool Stores who supplied the pump replaced it after several weeks of… read more
Sean
Sean
Experienced lawyer
Bachelor of Law with First Class Honours
855 satisfied customers
Hi, I have nightmare tenants! We have found ourselves in a
Hi, I have nightmare tenants! We have found ourselves in a situation where the tenants we have in a house over the past 3-months have cost us over $4,500.00 in maintenance costs/requests. Even our ren… read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
Should we take them to court for the lack of property management,
Should we take them to court for the lack of property management, the tenants never cleaned the gutters out, water has come through and flooded the ceiling, the ceiling has to be dropped out. the prop… read more
Patrick H.
Patrick H.
Lawyer
5,422 satisfied customers
Alex Prior query I live in rural Queensland with my de facto
Alex Prior query: I live in rural Queensland with my de facto wife of 8 years standing. I plan to allow my de facto step daughter and her boyfriend to occupy newly built holiday home (ownership in my … read more
Brisbane-Lawyer
Brisbane-Lawyer
Solicitor - Admitted 2005
Master
14,361 satisfied customers
Hi, I have terminated my rental agreement with my landlord
Hi, I have terminated my rental agreement with my landlord (a large property management company). Upon vacating the premises on 7/9, the landlord's agent came for a final inspection and said that the … read more
Patrick H.
Patrick H.
Lawyer
5,422 satisfied customers
I have had the controller on my swimming pool chlorinator fail
I have had the controller on my swimming pool chlorinator fail twice in three years with the same fault (the digital readout), the manufacturer replaced it under warranty at approx. 2 years. It has fa… read more
Brisbane-Lawyer
Brisbane-Lawyer
Solicitor - Admitted 2005
Master
14,361 satisfied customers
Hi there, I have recently moved out of a rental property
Hi there, I have recently moved out of a rental property in Queensland. The real estate property manager has charged me $1700 (out of my bond) to replace the carpet in the main lounge room due to the … read more
D. Coleman
D. Coleman
Solicitor
Bachelor's Degree
795 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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