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I booked and paid for a cruise through Infinity Holidays
I booked and paid for a cruise through Infinity Holidays which is a subsidiary of Flight Centre. The cruise was with Holland America Line to New Zealand but the cruise was cancelled on 18 March 2020 o… read more
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We booked and paid for an European river cruise for July
We booked and paid for an European river cruise for July this year and due to the Coronavirus the cruise was cancelled. We pald A P T river cruises $13000 for this holiday and we asked for a refund. W… read more
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Follow Up] My friend and I booked and paid for flights,
Follow Up] Customer: My friend and I booked and paid for flights, accommodation and a cruise around Fiji. Flight center has said they can give us a credit for most but no refund. We paid $6,000 each a… read more
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My friend and I booked and paid for flights, accommodation
My friend and I booked and paid for flights, accommodation and a cruise around Fiji. Flight center has said they can give us a credit for most but no refund. We paid $6,000 each and our departure date… read more
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What rights do I have to claim money back for a trip which
What rights do I have to claim money back for a trip which has been cancelled due to the coronavurus? I was due to leave on 25 April … read more
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My daughter planned and paid in full for a three week trip
Goodmorning. My daughter planned and paid in full for a three week trip to UK in May this year, at Flight Centre last June, she also bought the travel insurance through the travel agency. This insuran… read more
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Is there an ombudsman for travel agents? Tickets were booked
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Follow-up)One of the ladies of my group of 4 that were
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Student Flights booked my flights, Sydney to Canada
Student Flights booked my flights, Sydney to Canada departure 27 August 2018, and returning New York to Sydney on 06 October 2018. The fair of $1933 Aus was fully paid on 05 March 2018. … read more
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We have just returned from a P & O cruise 26/8 -6/9/2016.
We have just returned from a P & O cruise 26/8 -6/9/2016. Pacific Jewel to PNG. On the 30/08 our 11 year old son was physically assaulted, and threatened to stab and kill our son, by an older child. P… read more
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We booked a cruise with Flight centre only to find out we
We booked a cruise with Flight centre only to find out we were charged $5000 more than the online booking cost. Where do we stand?… read more
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hi 12 months ago I paid 3100 for airfares to bali . I booked
hi 12 months ago I paid 3100 for airfares to bali . I booked this through flight center and a month before we were due to go my mum took crook and wasn't looking like seeing Christmas. So I asked flig… read more
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Hi, We booked with Captains Choice a cruise around the
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Am I entitled to a refund on airline ticket bookings, as we
Am I entitled to a refund on airline ticket bookings, as we are unable to travel for a serious medical reason.… read more
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I am booked on a flight with 3 others from Brisbane to New
I am booked on a flight with 3 others from Brisbane to New York with Air Pacific Airlines via Nadi. We were suppose to depart Brisbane 11.30am 14th of October. We now have been informed that the new d… read more
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Hello, I booked a theme cruise for myself my so and his girl
Hello, I booked a theme cruise for myself my so and his girl friend. It was advertised as a poker cruise with 3 tournaments during the cruise with approx $20000 to $30000 prize money. The cruise was d… read more
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Hello, Im in dispute with Seniors Holiday Travel about deposit
Hello, I'm in dispute with Seniors Holiday Travel about deposit refunds, and the "charges" deducted by the agent before returning the balance to we. Included but additional to the dispute is the failu… read more
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My partner booked a disabled cabin on a cruise ship for 2008
My partner booked a disabled cabin on a cruise ship for 2008 and another cruise in 2009 with the same company. As she is disabled and there are few disabled cabins we had to pay several thousand dolla… read more
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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