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We rented this property since November 2019 to run a Thai
We rented this property since November 2019 to run a Thai restaurant and when we moved in we notified the Real estate Agent Colliers international about a few defects with the property. The first bein… read more
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I'd like an opinion on something on at the moment. How does this work? … read more
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I had a leak in my roof fixed a few months ago and after
Hi I had a leak in my roof fixed a few months ago and after getting some heavy rain last week the leak is still there. I've contacted the roofer that supposedly fixed the roof and he keeps fobbing me … read more
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Couple of months ago when it rained heavenly in NSW we had
Hi Pearl, couple of months ago when it rained heavenly in NSW we had leakage in the apartment. Almost half of the carpet was soaking wet and the furniture on top it got wet. We contacted the Realstate… read more
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I have forgot to turn the water in bath in my bathroom
Second opinion] hello hi i have forgot to turn the water in bath in my bathroom immediately and it ran over to the drain. it caused a water damage on the unit below . the insurance company refused to … read more
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On Wednesday of this week, I had an issue with a pipe leak
Good morning, on Wednesday of this week, I had an issue with a pipe leak coming out of our roof top Solar Heater. The company Pascoes came and quoted, $365. We were ripped as they say that don't have … read more
John Melis
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IF a leak thtrough the sealant of the frame of a window in a
iF a leak thtrough the sealant of the frame of a window in a block of units damages the carpets is that a matter for the body corporate … read more
John Melis
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Original bathroom with water leak through wall into adjoing
Original bathroom with water leak through wall into adjoing internal room of the same unit. Is it the owner or strata responsibility to fix? … read more
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My partner and i have just rented a property a week ago. (We
hi.. my partner and i have just rented a property a week ago. (We have been home owners all our lives, so renting is new to us both). We viewed the property but missed seeing a lot of problems the hou… read more
John Melis
John Melis
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I was in Cairns from 13-20 October and we rented a car from
I was in Cairns from 13-20 October and we rented a car from Avis. On 19th morning, we found the floor carpets were flooded with water after a night of heavy rain and thunder. Whereupon the resort receptionist and another staff saw and assisted us with supplying us with their pool towels and we absorbed the water with 20 towels. Upon returning the car on 20th, the floor was still damp. On 22nd I received a call telling us that we had to pay $200 for car detailing and she wanted my email address whereupon I told her that I would refute the bill as it would appear that the car's door seals were not working properly as there was no way the water could have gotten in and besides which we do know that the car had been involved in an accident before as the metalwork was not properly aligned as we highlighted to them upon taking delivery of the car. I also mentioned that similarly, one other car in the resort suffered the same fate and Jucy Car Hire had told them not to worry about it - this was conveyed to us by the resort's receptionist. She then told me that she will speak to her manager and wanted my email address, whereupon I told her to get the manager to call me instead. 2 days later I received a texted message from him confirming that the cleaning fee is $300 and it will be added to my rental agreement and for me to contact him by enail. I then emailed him and told him all these relevant points and asked him to reconsider the matter. He then denied that there was no problem with the door seals and forwarded a bill from a car detailer for $330. I have yet to reply to this email as I believe we should not be paying as the water would not have gotten in had the car been given to us in a perfect condition and their contention is that we did not return the car to them in the condition when we took the car. It has also transpired that they do not have a wet/dry vacuum cleaner and hence had to go to a car detailer and surely in a place like Cairns which is subject often to heavy rains, it would be prudent of them to have one and we should not be made to pay for their inadequacy. Obviously, a much smaller company like Jucy had no problems with handling the matter. It was not our fault that flooding occurred and I strongly believe that we should not be held to ransom. … read more
Leon
Leon
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Just wanted to know an insurance question, l am currently
just wanted to know an insurance question, l am currently renting a house, and recently my washing machine flooded and caused a need for replacement of carpet in our lounge, the carpet was installes a… read more
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My mother in law put in a strata claim as a pipe broke under
my mother in law put in a strata claim as a pipe broke under her sink at around 3am and her unit was flooded inwhich the same assesor came out for both AAMI and GIO --ammi paid for the carpet to be dr… read more
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Leon
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We have an investment property located in Dandenong
Hi, We have an investment property located in Dandenong Victoria. Back in May our Tenants reported a "leak" in the apartment to our Property Managers, who then contacted me. A Plumber was sent that ev… read more
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Patrick H.
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Will i have to pay rent until they find new tenants as what
Will i have to pay rent until they find new tenants as what is said in the agreement? Thinking of breaking our lease with Harcourts due to since 21st Feb we have had leaking in our master bedroom (we … read more
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I am in an OC. One of the units has leaking Tile shower base
I am in an Owners Corp. One of the units has leaking Tile shower base leaking to the unit below. Who is responsible, it was built well prior to 1974. I am assuming it would be the owner of the Unit as… read more
Expert
Expert
Can I complain about a property manager who didnt act in my
Can I complain about a property manager who didn't act in my best interest in regard to water damage and under valuing for rental income.- its a bit long winded but I think that's what the agent is co… read more
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My house in Victoria was flooded early Feb his year as a result
My house in Victoria was flooded early Feb his year as a result of heavy rains. Had almoost a foot of water enter the house. I had Silver Home Insurece cover with the Bendigo Bank. The only work carri… read more
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Hi Our daughter is purchasing a unit in a block of 8 units
Hi Our daughter is purchasing a unit in a block of 8 units in Sydney. Recently after some very heavy rain over about 4 days she noticed water leaking down her wall. It turned out the membrain on the b… read more
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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