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Bought a bike on line and believe that the company did the
HI Pearl.Bought a bike on line and believe that the company did the wrong thing by me. Wanted to see where i stand legally. … read more
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My daughter and I have an optus A50 phone each. We are on a
My daughter and I have an optus A50 phone each. We are on a 12month plan and pay 100 dollars a month. Since we have had our phones we have had nothing but trouble,. They are supposed to be 4g and we only get 2 bars out of the 4. I have gone into Rowville Optus store and they checked the area and is a tower around the corner from where we live. They also changed over SIM cards which has done nothing. I can't get onto my work email and also my gov plus many more sites due to no service. What can i do about this as I'm paying for a service that I can't use. Also I'll be speaking on the phone and it cuts out. It's just becoming very frustrating … read more
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John Melis
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I purchased a dress online from Mombassa Rose and when it
I purchased a dress online from Mombassa Rose and when it was delivered I found it didn't fit me and the style wasn't suited to my body shape. I promptly returned the garment and i have now been advis… read more
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John Melis
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My mother purchased shoes from a store at Chermside and
My mother purchased shoes from a store at Chermside and tried them on in the shop and walked around in the shop to make sure they were comfortable. The next day she put them on at home with stockings … read more
Daniel
Daniel
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Bachelor's Degree / Graduate Diploma
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I have purchased a tear drop caravan from Caretta Australia
i have purchased a tear drop caravan from Caretta Australia before christmas 2018 as a new caravan and it arrived in SA on the 1st of February 2019 with the compliance plate stamped with 2019 on it wh… read more
Leon
Leon
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I bought a lounge suite fri $4,000 some 5 months ago from a
I bought a lounge suite fri $4,000 some 5 months ago from a furniture store in Adelaide. … read more
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Leon
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My husband bought me a fossil watch from prouds jewellers
my husband bought me a fossil watch from prouds jewellers for christmas. On 12.1.19 we returned it to the store because it was not working. They sent it away for a repair. We have since been advised that it cannot be repaired and I can choose an alternative watch from their selection of fossil watches only (ie not another brand) up to the same value as the original watch. However, they are no longer selling fossil watches and so only have a very limited selection left available. Unfortunately I don't like any of the watches they have available and they refuse to let me have a refund. Is this legal? By the way my name is***** Hello Pearl. … read more
Daniel
Daniel
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My husband bought me a gift card online for Christmas a
My husband bought me a gift card online for Christmas a couple years ago. Shortly after that I traveled out of the country and was gone for 7 months. Upon returning I didn't think to use the gift unti… read more
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Leon
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I bought into a franchise agreement that was for 5 years
I bought into a franchise agreement that was for 5 years with a 5 year renewal option. The first 5 year period expired Aug 2015, which I forgot about renewing. No notice from the franchisor to renew. … read more
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I bought 4 chairs at a send hand shop in Launceston. There
Hello - I bought 4 chairs at a send hand shop in Launceston. There was nothing wrong with them except they were too low for my table. The shop owner won't re-imburse me. He said he would credit in sho… read more
John Melis
John Melis
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Bachelor's Degree
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I bought a computer from Aldi store on 30/01/2013 in Mt Druitt
I bought a computer from Aldi store on 30/01/2013 in Mt Druitt in Sydney Australia and the battery doesn't get charged at all, when I looked at the warranty it was gone yet since I bought it, I didn't… read more
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Leon
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My elderly mother recently bought some light fittings, incorrectly,
My elderly mother recently bought some light fittings, incorrectly, she was actually after some light globes, this process cost her close to $300. When she went back to the store to return the goods, … read more
Daniel
Daniel
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Hi, What was supposed to be an enjoyable and rewarding experience
Hi, What was supposed to be an enjoyable and rewarding experience purchasing my dream watch has turned out to be the complete opposite because of what I believe to be a poor relationship between Saler… read more
Leon
Leon
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Hi There, I started my Christmas shopping early and bought
Hi There, I started my Christmas shopping early and bought a top in Valley Girl at Epping Victoria for my daughtler in law. I checked the size with her and realised it was to big and told her I would … read more
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I bought a 2 seater and 3 seater settee on the 18/10/10 and
I bought a 2 seater and 3 seater settee on the 18/10/10 and was informed that it would be delivered in 2 weeks.I rang the shop to be informed that it would be another 2 weeks this went on for a period… read more
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Leon
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We bought a 9 piece dining suite last october and paid $2900.
We bought a 9 piece dining suite last october and paid $2900. After a month the back had come away from the seat (a high backed leather dining chair) Phoned the retailer and in the meantime another ch… read more
Maurice
Maurice
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Hi, i brought a lounge suite through plush furniture , I picked
Hi, i brought a lounge suite through plush furniture , I picked out the lounge suite i wanted and they arranged 2yrs interest free through HBSC for 6k. however they discovered the loubge suite was not… read more
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I bought a container of fish oil capsules, I thought, but when
I bought a container of fish oil capsules, I thought, but when I got home realized I had bought primrose oil capsules instead. I returned to Warehouse Chemist the very next day to exchange but they re… read more
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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