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My query is about renewal of an employer membership online
My query is about renewal of an employer membership online subscription to Fair Work Australia. We did not wish to renew our subscription Membership this year. We missed the emailed membership renewal invoices as they were unfortunately marked as spam. The membership expired at 20th March. I requested to terminate after that date via email. A second overdue invoice was sent with a 10% late payment fee for additional late payment and legal action if the membership was not paid. I replied again that our membership be terminated which was again rejected. This resulted in a heated phone call from me as to what I thought of their business methods - civil language used however. Are we liable to pay this membership. I have only used the service once at joining to use templates - and not logged in since except today to officially request cancellation of the service via their page. The invoice amount for 12 months is $479 -Below are their Terms of UseThe individual and the business / company entity that register for Membership are both jointly and severally liable under these terms, and Membership is not transferable without the express written consent of Fair Work Centre.A member's annual Membership year commences immediately upon registration, this date becoming known as the Member's 'anniversary date', and the Member's membership will become renewable 12 months later.Members may access their online Member Account 24 hours a day, 7 days a week, subject to the system being temporarily unavailable due to circumstances beyond Fair Work Centre's control, and / or due to scheduled maintenance, where upon Members will be provided with advance notice of such maintenance.One (1) advice is deemed to be the equivalent of a phone and / or online advice consultation of up to fifteen (15) minutes in duration, unused advice credits in each Membership year do not accrue from year to year if unused in a previous Membership year, and any advice provided to a Member is based on information relating to that Member's business that was provided to Fair Work Centre by the Member either upon first registering or when the advice request was made, unless express and clear instructions are provided to Fair Work Centre.The advice entitlements of Professional Package Members are subject to a Fair Use of our services.Any advice and / or other service provided to Members does not constitute legal advice, and our services are not tantamount to engaging in legal practice as defined under applicable state and federal laws.Members will not be entitled to representation by Fair Work Centre as part of their Membership in the first two (2) months' of their Membership year, or in the first two (2) months' immediately after Membership has been reactivated following suspension for non-payment of Membership fees.Representation is subject to the inclusions contained within the relevant Membership package (additional fees may apply to some Members), and in relation to Professional Package Members, such is limited to one (1) conciliation by telephone in each twelve (12) month period, and additional fees will apply in relation to representation for second and subsequent coniliations in that same twelve (12) month period.Where Fair Work Centre represents any Member in relation to an unfair dismissal, such representation is limited to telephone conferences with the Commission, and if Fair Work Centre elects to continue such representation and appear in person, such representation in person will attract additional fees.All templates and documents available on our website are in standard form, and may not suit a Member's individual business needs.Independent legal advice should be obtained before using any template or document obtained from our website, or relying on any of the information contained on our website.Fair Work Centre assumes no responsibility for the accuracy of any information or docume … read more
Leon
Leon
Solicitor
Master's Degree
51,855 satisfied customers
Hi there,I signed a contract for 2 years for a Multi media
Hi there, I signed a contract for 2 years for a Multi media company. They put on the contract that I must notify within the first 12 months if I wish to cancel after the 2nd year is up. If not I am th… read more
Leon
Leon
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Master's Degree
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Sensis Yellow pages Value package. Can I cancel the contract
Sensis Yellow pages Value package. Can I cancel the contract before full 12 month term,I wanted to cancel after paying the final payment of year 2012-2013 but am told that the agreement was actually m… read more
James D. Ford
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I am setting up a business as a facilitator between garbage
I am setting up a business as a facilitator between garbage companies and Waste generators. Most Waste Providers have a rollover clause, rolling over up to 3 months prior to Anniversary date of origin… read more
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Leon
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Master's Degree
51,855 satisfied customers
we have software subscription agreements that are for a fixed
we have software subscription agreements that are for a fixed 12 month term which will automatically roll to the next 12 month term. The customer signs our Agreement outlining our terms and conditions… read more
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Leon
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Hi - Im hoping you can help with my question.I was employed
Hi - I'm hoping you can help with my question. I was employed 5 years ago by my current employees on a working holiday visa. Since that point, the business decided to keep me on their books by sponsor… read more
Patrick H.
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i am in a contract for 12 months with regular monthly payments.
i am in a contract for 12 months with regular monthly payments. i pay the contract in full at the end of the term but realise 6 months later they are still charging me. am i liable to pay them for tho… read more
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Daniel Solutions
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I have a Rental Agreement (for the supply of an office telephone
I have a Rental Agreement (for the supply of an office telephone system) which has ran for a term in excess of 5 yrs. The Company who supplied the equipment will not allow me to pay out the account an… read more
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Leon
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My daughter joined the local gym 16/03/11 and on Saturday 14/05/11
My daughter joined the local gym 16/03/11 and on Saturday 14/05/11 when she went to use it she was told it was relocating. They had sent her a letter but it had been returned not at this address - the… read more
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Leon
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I have a Staffing/Labour Contract with a construction company
I have a Staffing/Labour Contract with a construction company and have just been terminated verbally over the phone. I trade through my Family Trust. Under Duration it says; This contract is for site … read more
Brisbane-Lawyer
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I signed a contract for two year advertising for my business
I signed a contract for two year advertising for my business unaware of the fine print that required that after the 1st year anniversary I was required to notify the advertising company that I didn't … read more
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I Have a Contract with a Company called Plasma Tech for advertising.
I Have a Contract with a Company called Plasma Tech for advertising. It was taken out on 1/8/08 and in 2009 I tried to cancel it but was told that I had missed the close off date to terminate and I wo… read more
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Leon
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51,855 satisfied customers
hi there I am hoping you can help me, about three years ago
hi there I am hoping you can help me, about three years ago I started advertising with digital advertising network it was a 12 mouth contract (I thought) just found out it was 24 mouths not happy, but… read more
Leon
Leon
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My cleaning contract finished on 30th june 2010. This is a
My cleaning contract finished on 30th june 2010. This is a clause in the Contract...The Contractor may request the Club to renew the agreement for a further period of 2 years provided the request to r… read more
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Master
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Hi, I have a question regarding a Service Contract that was
Hi, I have a question regarding a Service Contract that was originally a 3 year term that ended on the 20/3/10. I wish to change contractors but am being told that because I failed to cancel my contra… read more
Leon
Leon
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Master's Degree
51,855 satisfied customers
Hi, I signed a 2 year contract with a firm based in QLD, for
Hi, I am a massage therapist and I signed a 2 year contract with a firm based in QLD, for advertising services in NSW (TV continual rolling ads in Medical Centre clinics). They were late (2 weeks) com… read more
Maurice
Maurice
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Master's Degree
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is an advertizing contract legal if it was not dated at the
is an advertizing contract legal if it was not dated at the time of being sighned and the other party filled in dtails like printing my name the date and other details were ajusted, changed without my… read more
Maurice
Maurice
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Master's Degree
1,980 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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