Australia Whitegoods

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Blanco bm0280x does everything but heat. Since this morning.

Customer Question
Blanco bm0280x does everything...

Blanco bm0280x does everything but heat

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

Since this morning

Contractor's Assistant: Do you plan on doing the work yourself?

Yes i have an electronics degree

Submitted: 1 month ago.Category: Australia Whitegoods
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Answered in 5 minutes by:
3/19/2018
AU Appliance Technician: Daniel, Home Appliance Technician replied 1 month ago
Daniel
Daniel, Home Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 17,410
Experience: 20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
Verified

Hi, I'm Daniel welcome to JustAnswer, Im reviewing your question now and will post back with your reply momentarily

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AU Appliance Technician: Daniel, Home Appliance Technician replied 1 month ago

If the microwave isnt heating up then it can be a number of things.

Either the magnetron, transformer, high voltage capacitor or diode. So there is a number of things that can cause.

But working on microwaves can be dangroues as they can store upto 4500v even when its unplugged. So when you remove the outer casing you must discharge the high voltage capacitor before touching anything in there.

But to be honest if its anything else other then the diode then its not really worth fixing. As the magnetron, transformer and h.v capacitor are more then the price of a new microwave so its not worth replacing them.

But as to the diode then to test this you need a megger / insulation meter to check this as you need to pump 500v through it with a megger to see if its working. As the voltage should only go one way. If it goes both then its faulty. But its not often these fail.

Most of the time for a stright forward no heat its usually the magnetron at fault which just isnt worth replacing as it will cost more then a new one.

If you need anymore info just get back to me.

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Customer reply replied 1 month ago
Thanks I thought this was a $5 call but notice you have taken $5 then $49 what gives?
AU Appliance Technician: Daniel, Home Appliance Technician replied 1 month ago

I have no idea on the money side what you agree to as i just answer the question.

For this you need to email customer care from your home page about that and they can help you with the money side.

Ask Your Own Australia Whitegoods Question
Customer reply replied 1 month ago
What is the email address of customer care
AU Appliance Technician: Daniel, Home Appliance Technician replied 1 month ago

If you go on your home page on your account you can access all the info from there.

Im afraid i just answer the questions so dont have access to acount info, Sorry.

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Daniel
Daniel
Daniel, Home Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 17,410
17,410 Satisfied Customers
Experience: 20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.

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