Australia Whitegoods

Australian Whitegoods Questions? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

Our Bosch LPG Gas Cooktop is burning well, but the heat

Our Bosch LPG Gas...

Our Bosch LPG Gas Cooktop is burning well, but the heat comes out not enough. The heat tends to spread but does not heat the pan but the handle gets heated up.

Contractor's Assistant: Can you guesstimate how old your Bosch is? And just to clarify, what's the exact model?

Its about one year old, I am not sure about the model. I can find out.

Contractor's Assistant: Do you plan on doing the work yourself?

I tried calling a plumber but they said we have to go to Bosch.

Contractor's Assistant: Anything else we should know to help you best?

The model is PCR7A5B90A,

Show More
Show Less
Ask Your Own Australia Whitegoods Question
Answered in 1 day by:
2/27/2018
Gina-Moderator
Gina-Moderator, Moderator
Category: Australia Whitegoods
Satisfied Customers: 13
Experience: Moderator at JustAnswer
Verified
Hello:
I'm Gina, the moderator for this category. I'm so sorry that an Expert has
not connected with you yet. I wanted to reach out to see if you still needed
assistance with your question? Please use the reply box below to let me
know if you'd like to continue or cancel. Thank you!
Thank you,
Gina~Moderator
Ask Your Own Australia Whitegoods Question
Customer reply replied 4 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 4 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 4 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 4 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 4 months ago
Hi GinaI have not received any answer from anybody yet. Can you please chase.Thanks
Hello:
I'm having a hard time finding an Expert to assist you with your Bosch issue. I haven't given up, though :)
Thank you for your continued patience.
Gina
Ask Your Own Australia Whitegoods Question
Customer reply replied 4 months ago
GinaThank you for your effort but how long is it going to take finding a person?
Hello:
I wish I could give you a specific answer to that question. It truly depends on the Experts and who is online that has knowledge on your issue. :) Would you like to continue to wait?
Thanks for your continued patience!
Gina
Ask Your Own Australia Whitegoods Question
Customer reply replied 4 months ago
I need to resolve this.
Kelly
Kelly, Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 25,693
Experience: Highly accurate diagnostician with over 30 years of experience.
Verified

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Ask Your Own Australia Whitegoods Question

It sounds like an air flow issue that is causing the flame to lift from the burner and drift. Is the flame blue and clean when burning without a pan and does it change when the pan is set on the grate?

Ask Your Own Australia Whitegoods Question
Customer reply replied 4 months ago
The flame is generally blue but at times slightly yellow. Colour of the flame does not change when the pan is on the crate but the flame spread more than it used to be and heats up the surrounding more than the pan. The flame also behaving like in a windy situation.
Better you call so that I could explain more. I tend to agree with your opinion.

Is the flame lifting off the burner base?

I am not able to call, I am in the US and the phone system does not support international calls. Those offers generate automatically and I have no control over them.

Ask Your Own Australia Whitegoods Question
Customer reply replied 4 months ago
What is going on. Am I going to get some help or not. I require somebody locally to repair my cooker.
Thanks

Oh, I thought you were going to repair it yourself, that is the type of help we offer. We don't provide in home service.

Ask Your Own Australia Whitegoods Question
Customer reply replied 4 months ago
OK. What you think is the problem. Can you please let me know.

Sure! I just need to know if the flame is actually lifting off the burner or just seems to be spreading out?

Ask Your Own Australia Whitegoods Question
Customer reply replied 4 months ago
Just seems to be spreading out. Not lifting off. It's blowing off as it is disturbed by wind or fan.

Okay, and is it the same on all burners or just the large one and has it been converted to run on LP?

Ask Your Own Australia Whitegoods Question
Customer reply replied 4 months ago
All burners, but larger ones are more affected. Yes it was converted to run on LPG.

Please allow me just a few minutes to prepare some information for you, thank you!

Ask Your Own Australia Whitegoods Question

See page 37 of the service manual at the link below. I suspect the burner taps just need to be adjusted.

CLICK HERE

Ask Your Own Australia Whitegoods Question
Customer reply replied 4 months ago
Thanks. I will try.You are good!

Sounds good, keep me posted. Thank you!

If you would be so kind, would you please remember to rate my service USING THE STAR SCALE at the top or the bottom of the page before you leave today? You may post back at anytime with follow up questions. Please let me know how I may earn your 5 star rating! Thank you so much!

Kelly
Kelly, Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 25,693
Experience: Highly accurate diagnostician with over 30 years of experience.
Verified
Kelly and 87 other Australia Whitegoods Specialists are ready to help you
Ask your own question now
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an au appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Kelly Your Own Question
Kelly
Kelly
Kelly, Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 25,693
25,693 Satisfied Customers
Experience: Highly accurate diagnostician with over 30 years of experience.

Kelly is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

AUSSIE- Repair Tech.

AUSSIE- Repair Tech.

Appliance Technician

3,620 satisfied customers

Appliance Tech with 12 years experience in the Industry.

Appliance Tech-Care

Appliance Tech-Care

Appliance Technician

315 satisfied customers

35+ Years - 40,000+ Completed 'Real World' Repairs

Rob

Rob

Home Appliance Technician

645 satisfied customers

20 yrs. experience with a major worldwide manufacturer.

The Home Smithy

The Home Smithy

Appliance Technician

93 satisfied customers

40 years repairing things.

Daniel

Daniel

Home Appliance Technician

215 satisfied customers

20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.

Charles

Charles

Architect

51 satisfied customers

Engineering contractor and electronics

Rick

Rick

Technician

27 satisfied customers

25 Years Experience with a emphasis on Fisher Paykel

< Previous | Next >

Related Australia Whitegoods Questions
We have an all Bosch dishwasher, with no apparent screws
We have an all white Bosch dishwasher, with no apparent screws holding the bottom panel (kick board) in place where do I access them from? I think there is a dead mouse there somewhere!!!!! Sue … read more
Kelly
Kelly
Appliance Technician
High School or GED
25,693 satisfied customers
Dishwasher is not working all of a sudden as someone else
Dishwasher is not working all of a sudden as someone else tried to operate it its a bosch classic … read more
Rusty S
Rusty S
Technician
282 satisfied customers
I have just purchased a Kelvinator Gas Cooktop for LPG and
I have just purchased a Kelvinator Gas Cooktop for LPG and the jets have been replaced as per instructions but do I need to have the regulator supplied with the unit installed if the gas bottles alrer… read more
Tyler Z.
Tyler Z.
Appliance Technician
Bachelor\u0027s Degree
88,470 satisfied customers
, I did a cleaning of the gas cooktop, and now one burner
, I did a cleaning of the gas cooktop, and now one burner no gas coming out, wondering if you could advise how I can fix it? I think is over warranty period. thanks Shel… read more
Barry G.
Barry G.
Vocational, Technical or Trade School
6,755 satisfied customers
My refrigerator (model WR122SW) has recently started to drip
My refrigerator (model WR122SW) has recently started to drip water from the freezer unit into the fridge compartment. Any solution.? It is approximately 5 years old.… read more
Barry G.
Barry G.
Vocational, Technical or Trade School
6,755 satisfied customers
Strong plastic burning smell when dometic three way van fridge
Strong plastic burning smell when dometic three way van fridge used on LPG. Fridge 5 years old, never before used on gas.… read more
Kelly
Kelly
Appliance Technician
High School or GED
25,693 satisfied customers
I am in Canberra Australia and have a Miele induction cooktop
I am in Canberra Australia and have a Miele induction cooktop which is 6 and a half years old. Since last few weeks, everytime I switch the cooktop on, it shuts down the power point electricity in our… read more
Rob
Rob
Home Appliance Technician
Vocational, Technical or Trade Scho
645 satisfied customers
I have a 12 year old Whirlpool Virtuoso GHVJ795WNG natural
I have a 12 year old Whirlpool Virtuoso GHVJ795WNG natural gas cooktop. When we arrive home we can smell gas (only slightly) only in the area of the top right hand side burner. There is no sound of ga… read more
Kelly
Kelly
Appliance Technician
High School or GED
25,693 satisfied customers
i have a pkf64 bosch cooktop which is not working properly
i have a pkf64 bosch cooktop which is not working properly on the dual-circuit hoplate on the bottom of right hand side. when I switching on the outerfilament circuit, the indicator light lights up bu… read more
Appliance Tech-Care
Appliance Tech-Care
Appliance Technician
Associate Degree
315 satisfied customers
I have a westinghouse oven with separate grill (silhouette
I have a westinghouse oven with separate grill (silhouette series) POD646TF that is over 20 years old and we are thinking of replacing it with electric oven, either a double oven or a 2 oven combo com… read more
AUSSIE- Repair Tech.
AUSSIE- Repair Tech.
Appliance Technician
3,620 satisfied customers
La Germania stove, stainlees steel , gas oven & cooktop, electric
La Germania stove, stainlees steel , gas oven & cooktop, electric grill inside oven. Oven may be 10 years old? Was purchased new. It has 5 burners on the cook top. The problem - the stove & grill are … read more
Zeke
Zeke
Owner of Sales & Repair etc Business
Vocational, Technical, Trade School
188 satisfied customers
Friends gave me their FP 2 drawer DWasher (abt 5 years old)
Friends gave me their FP 2 drawer DWasher (abt 5 years old) The numbers on the side are 80188 and EUM734665. They have had some problems with it- said it sometimes flashed F1 and they said it seemed t… read more
AUSSIE- Repair Tech.
AUSSIE- Repair Tech.
Appliance Technician
3,620 satisfied customers
Have a Westinghouse wall oven - about 5 years old - will
Have a Westinghouse wall oven - about 5 years old - will not stay lit - gasfitter had a look and said that there is no problem with the gas as it burns well when the door is open but stops not long af… read more
AUSSIE- Repair Tech.
AUSSIE- Repair Tech.
Appliance Technician
3,620 satisfied customers
Hi!I have a Bosch Junkers instant gas Hot water system.
Hi! I have a Bosch Junkers instant gas Hot water system. In summer it is fine - very hot water. In winter it is luke warm and it is turned up as much as possible. It starts off very hot for about 30se… read more
AUSSIE- Repair Tech.
AUSSIE- Repair Tech.
Appliance Technician
3,620 satisfied customers
Hi, I have a vulcan quasar 26.4 at my home, just wondering
Hi, I have a vulcan quasar 26.4 at my home, just wondering how old is this unit...? This unit tends to leak water in the house when it rains, not sure if its the flue or flashing causing this, I've da… read more
AUSSIE- Repair Tech.
AUSSIE- Repair Tech.
Appliance Technician
3,620 satisfied customers
If our regulator is wrecked for our Bosch Heating System, do
If our regulator is wrecked for our Bosch Heating System, do we need to buy a new heating unit. BO155AT/131 serial number- 23951… read more
AUSSIE- Repair Tech.
AUSSIE- Repair Tech.
Appliance Technician
3,620 satisfied customers
I have a Bosch Aquasensor which is about 10 years old. It
I have a Bosch Aquasensor which is about 10 years old. It is not heating the water - is it the dishwasher or is the problem related to not being able to draw from our hot water system? Sorry I cannot … read more
AUSSIE- Repair Tech.
AUSSIE- Repair Tech.
Appliance Technician
3,620 satisfied customers
my gas cooktop ignitor keeps clicking and wont stop. Sometimes
my gas cooktop ignitor keeps clicking and won't stop. Sometimes it behaves, sometimes it doesn't. Seems it is behaving badly more often that not. I have tried turing off the power supply and back on a… read more
AUSSIE- Repair Tech.
AUSSIE- Repair Tech.
Appliance Technician
3,620 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x