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I have an F&P N510T fridge, the freezer is working well but…

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Hi Kelly I have an...
Hi Kelly I have an F&P N510T fridge, the freezer is working well but the fridge is hot, replaced the defrost timer and the thermal control ,both fans are working ,
Submitted: 6 months ago.Category: Australia Whitegoods
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Answered in 2 minutes by:
1/5/2018
AU Appliance Technician: Home Guru, Handyman replied 6 months ago
Home Guru
Home Guru, Handyman
Category: Australia Whitegoods
Satisfied Customers: 18,713
Experience: Owner
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One moment please..Note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

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AU Appliance Technician: Home Guru, Handyman replied 6 months ago

Is the freezer all frosted up on the evaporator coil.

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Customer reply replied 6 months ago
no
Customer reply replied 6 months ago
hi are we still there
AU Appliance Technician: Home Guru, Handyman replied 6 months ago

Yes I am still here, so you have removed the back panel inside the freezer and the coil is clear and just frosty not all frosted over?

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Customer reply replied 6 months ago
that is correct
AU Appliance Technician: Home Guru, Handyman replied 6 months ago

OK is the fan running and blowing air?

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Customer reply replied 6 months ago
both fans are running fridge and freezer
AU Appliance Technician: Home Guru, Handyman replied 6 months ago

Are any of the duct channels iced over?

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Customer reply replied 6 months ago
I don't think that there are any except for the melted water drain holes/ pipes
AU Appliance Technician: Home Guru, Handyman replied 6 months ago

The air ducts that run to the refrigeartor section may be blocked. Air has to flow through them from the freezer and the return ducts all have to be clear for the refrigerator to cool properly.

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Customer reply replied 6 months ago
I did pour water down to check that they were not blocked
Customer reply replied 6 months ago
I don't think that is correct as the fridge has its own cooling system
AU Appliance Technician: Home Guru, Handyman replied 6 months ago

I am not sure we are talking about the same thing let me see if another tech can assist stand by please.

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Customer reply replied 6 months ago
Hi, Kelly I am not impressed with this service, why because I was asked the same questions to the original info that I gave you, and it appears that you are definitely not familiar with the model as you are not aware that the fridge has its own cooling system and there are no air ducts to transfer the chilled air over to the fridge from the freezer. I would like a return on my funds please.
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