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I have oven EB 294/295 the bottom oven is not heating up to…

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Second opinion] I have oven...
Second opinion] I have oven EB 294/295 the bottom oven is not heating up to temperature set at before this happened I found there was a white film all over the oven
Submitted: 8 months ago.Category: Australia Whitegoods
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Answered in 6 hours by:
12/4/2017
AU Appliance Technician: Appliance Tech-Care, Appliance Technician replied 8 months ago
Appliance Tech-Care
Appliance Tech-Care, Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 1,738
Experience: 35+ Years - 40,000+ Completed 'Real World' Repairs
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Hello and thanks for using JA!

My name is ***** ***** I have been repairing appliances for over 40 yrs and I will be assisting you tonight in trying to find out why your appliance is not working. Sometimes, there will be lapses in my replies back to your because of the volume of questions I am answering. But, please be assured that I will be giving you my best effort to help solve your problem.
Give me a few minutes to check out the info you have provided, so I can give you an accurate answer.
Thanks

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AU Appliance Technician: Appliance Tech-Care, Appliance Technician replied 8 months ago

I am not sure what kind of second opinion you are asking for, but if you have a white film inside the oven, you have a shorted out heating element that has caused an arc that generates the gas that forms the film. You can just wipe it with a damp cloth and locate the break in the heater element and replace it.

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