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We have just had a technician fix out Omega dishwasher and…

Customer Question
We have just had...

We have just had a technician fix out Omega dishwasher and it appears to be washing and generally operating OK but at the end of each wash cycle the error code E8 appears. It was showing this before being fixed and it would appear to need resetting. Can you advise on how to do this please.

Contractor's Assistant: Just to clarify, what's the make and model of your dishwasher? And have you run a diagnostic test cycle?

Sorry, I was just looking for the manual but don't know what my wife has done with it. All I can confirm is that it is an Omega and I don't know how to run a diagnostic test.

Contractor's Assistant: Do you plan on doing the work yourself?

I spoke to the tech and he suggested that I google it to find out how to reset.

Contractor's Assistant: Anything else we should know to help you best?

He replaced the diverter assembly as it had glass in it which was stopping it from washing.

Submitted: 8 months ago.Category: Australia Whitegoods
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Answered in 3 minutes by:
11/10/2017
AU Appliance Technician: Kelly, Appliance Technician replied 8 months ago
Kelly
Kelly, Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 25,675
Experience: Highly accurate diagnostician with over 30 years of experience.
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AU Appliance Technician: Kelly, Appliance Technician replied 8 months ago

Turn the power off at the mains switch for 60 minutes and the control should discharge and reset. Let me know if it gives you trouble after.

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Customer reply replied 8 months ago
Sorry, can't give a rating until we use the dishwasher again to ascertain if the fix worked.
Customer reply replied 8 months ago
Ran the dishwasher tonight, no change after leaving it turned off for over 4 hours, it still comes up with the error message of E8.
AU Appliance Technician: Kelly, Appliance Technician replied 8 months ago

Then the control still sees an issue with the diverter. Is the cycle completing and are the dishes coming clean, despite the error?

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Customer reply replied 8 months ago
doesn't appear to affect the wash, just reflects the error message everytime.
AU Appliance Technician: Kelly, Appliance Technician replied 8 months ago

I think the control has issues then. Was it not cleaning well when the technician replaced the diverter or were you just getting that error then?

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Customer reply replied 8 months ago
No, it wasn't washing at all and it appeared that broken glass had jammed the diverter and possibly even the motor (when he came back to replace the part). It was also giving the same error message when it was not working.
AU Appliance Technician: Kelly, Appliance Technician replied 8 months ago

Well, I think the control has problems because the error should have rest with the first cycle after correcting the issue or certainly after the extended power cycle.

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Customer reply replied 8 months ago
Well, back to where we started, thanks for your efforts anyway.
AU Appliance Technician: Kelly, Appliance Technician replied 8 months ago

No, you now know you need to replace the control. In any case, take care.

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