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Australia Whitegoods
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My fridge on my fridge freezer is freezing. About a week.

My fridge on my fridge...
My fridge on my fridge freezer is freezing
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: About a week. Had a new power board put in today but problem still exists
JA: Do you plan on doing the work yourself?
Customer: No
JA: Anything else we should know to help you best?
Customer: No
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Answered in 11 hours by:
10/19/2017
Daniel
Daniel, Home Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 16,635
Experience: 20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
Verified

Hi, I'm Daniel welcome to JustAnswer, Im reviewing your question now and will post back with your reply momentarily

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Can you post the make and model number please.

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Customer reply replied 1 month ago
Westinghouse WSE6100WA

If the fridge section is freezing up and the control board has been replaced then its more then likely the air damper inside the fridge is faulty.

As the air damper is motorized and opens up to allow the cold air to enter then closes. Now these can fail and if it fails in the open postion then you get this this fault as too much cold air enters the fridge section.

What you need to do is access the damper inside the fridge at the back and see if this is stuck open. If its iced up just try and defrosted it but if it isnt then its possibley faulty and will need to be replaced.

So check that if you can and see what you find from there.

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Customer reply replied 1 month ago
Daniel I shall get the technician to check this out and get back to you

No worries, Im sure the air damper should cure this fault for you.

Daniel
Daniel, Home Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 16,635
Experience: 20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
Verified
Daniel and 87 other Australia Whitegoods Specialists are ready to help you
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Customer reply replied 1 month ago
Daniel the technician is coming here Tuesday morning so shall advise of the outcome and rate your reply. Thank you
Customer reply replied 28 days ago
Hi Daniel. The technician called in yesterday and replaced an air baffle. Now it is as good as new. BIG THANKS. Maureen
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Daniel
Daniel
Daniel, Home Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 16,635
16,635 Satisfied Customers
Experience: 20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.

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