How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask AUSSIE- Repair Tech. Your Own Question
AUSSIE- Repair Tech.
AUSSIE- Repair Tech., Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 3620
Experience:  Appliance Tech with 12 years experience in the Industry.
55003593
Type Your Australia Whitegoods Question Here...
AUSSIE- Repair Tech. is online now
A new question is answered every 9 seconds

Our freezer not freezing, Amana SX522VE, purchased new in

Customer Question

Hi There, our freezer not freezing, Amana SX522VE, purchased new in year 2002. Fr/Freezer side by side 620 LT.
JA: Can you guesstimate how old your Amana is? And just to clarify, what's the exact model?
Customer: As above
JA: Do you plan on doing the work yourself?
Customer: Yes
JA: Anything else we should know to help you best?
Customer: No
Submitted: 1 month ago.
Category: Australia Whitegoods
Customer: replied 1 month ago.
Freezer door may have been left open by house sitter, while we were away
Customer: replied 1 month ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer: replied 1 month ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Whrlp Master Tech replied 1 month ago.

Hello from Just Answer and the Appliance Category
I`m sorry to hear that your having issues!
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 37 Years, I own my own Appliance repair Company
And I teach appliance repair at a local Community College.
I have over 100,000 plus in home repairs and over 80,000 internet repairs under my belt.
You will be paying me for my ANSWER to your Appliance Question,, Not for the repair of your appliance hence the name of this site Just Answer.
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

If you open the freezer door look on the rear interior wall panel do you see any frost or ice on the wall panel?

And is the freezer fan running ?

Customer: replied 1 month ago.
Thankyou for response. We can't be without functioning fridge any longer. Repairman is coming out.
Expert:  Whrlp Master Tech replied 1 month ago.

Ok no problem ,good luck!

And Thank you for replying back to me!!