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AUSSIE- Repair Tech.
AUSSIE- Repair Tech., Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 3620
Experience:  Appliance Tech with 12 years experience in the Industry.
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I have a De Dietrich Induction cooktop. It is about 6 years

Customer Question

Hi,
JA: Hi. How can I help?
Customer: I have a De Dietrich Induction cooktop. It is about 6 years old. It is built in and has 4 hobs. The largest hob only works intermittnetly..... ie it won't turn on most of the time. I usually try to use it and then resort to a differe tn hob. sometimes, out of the blue , it will work. Any trouble shooting tips please or do I call a repair person out ?......... Marianne
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: Probably a year, I have lost track of time as i try to cope with just three burners
JA: Do you plan on doing the work yourself?
Customer: It depends what is is involved. I have a very tech savey son
JA: Anything else we should know to help you best?
Customer: Not that I can think of right now
Submitted: 2 months ago.
Category: Australia Whitegoods
Expert:  Kelly replied 2 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 2 months ago.
  1. Any flashing lights or error codes on the display, if equipped?
  2. May I please have your model number so I am able to provide you with accurate, model specific information?
Customer: replied 2 months ago.
there are error codes.It often goes into lock mode and beeps.
I am sorry I am not at home so i cannot give you the model number until later tonight or tomorrow.
Expert:  Kelly replied 2 months ago.

Oh, that's okay, just post back when you can. Also, can you post the error codes you see come up too, please?

Customer: replied 2 months ago.
Are you familiar with the De Dietrich brand ?
Expert:  Kelly replied 2 months ago.

I am, as well as many others! :~)