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We have a three burner gas top in our camper trailer and I…

Customer Question
We have a three...

We have a three burner gas cook top in our camper trailer and I am very disappointed with the time it takes to heat things. Can the outlet be increased or burners upgraded?

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

Has been this way since purchased new earlier this year.

Contractor's Assistant: Do you plan on doing the work yourself?

Can do - or used licences tradesperson if required

Contractor's Assistant: Anything else we should know to help you best?

No - just don't want to have to plan 30 minutes ahead for a cup of tea.

Submitted: 11 months ago.Category: Australia Whitegoods
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Answered in 3 hours by:
7/29/2017
AU Appliance Technician: Kelly, Appliance Technician replied 11 months ago
Kelly
Kelly, Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 25,694
Experience: Highly accurate diagnostician with over 30 years of experience.
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Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

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AU Appliance Technician: Kelly, Appliance Technician replied 11 months ago

There may be some adjustment but typically not a great deal.

May I please have your model number so I am able to provide you with accurate, model specific information?

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Customer reply replied 11 months ago
SMEV A-10794
AU Appliance Technician: Kelly, Appliance Technician replied 11 months ago

Please allow me just a few minutes to prepare some information for you, thank you!

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Customer reply replied 11 months ago
I haven't pulled it apart to have a look at that detail - would only recognise it from image of entire burner cook top
AU Appliance Technician: Kelly, Appliance Technician replied 11 months ago

See link below, like that one?

CLICK HERE

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Customer reply replied 11 months ago
Did last message and image go through?
AU Appliance Technician: Kelly, Appliance Technician replied 11 months ago

Thank you. That is not an adjustable burner, it is controlled by the orifice size. So, any flame adjustment would be made by increasing the orifice size which is not safe unless performed by a gas servicer. That being said, the valve is matched to that orifice, so I think it would open up more issues if you do try to get it drilled out, I would recommend leaving it as it is, especially in a mobile setting.

If you would be so kind, would you please remember to rate my service at the top of the page before you leave today? If you don't, I receive zero credit for my work. You may post back at anytime with follow up questions. Thank you so much!

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AU Appliance Technician: Kelly, Appliance Technician replied 11 months ago

Hello, I see this question is still open and I was just following up to see if you require further assistance.

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Customer reply replied 11 months ago
I just don't feel like we've found a solution. What are my options then? Do I need to replace the entire unit? can I get a registered gas fitter to upgrade one gas cooktop fitting alone? Or what? Hoping to find a solution as set up is really crap. Thanks
AU Appliance Technician: Kelly, Appliance Technician replied 11 months ago

I understand but there is not much you can really do other than upgrade to another unit. I will see if another may have some input, though.

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Customer reply replied 11 months ago
thank you
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