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Dino, service engineer
Category: Australia Whitegoods
Satisfied Customers: 33
Experience:  service technican at elite appliance care
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My fisher paykel french door fridge leaks some water about

Customer Question

my fisher paykel french door fridge leaks some water about once per day from under the fridge.. How do I access the drain tube to assess whether it is blocked up?
JA: How long has this been going on? And how severe is the problem?
Customer: 5 days about 40 cc of water
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: I had a similar problem a year ago the technician unclogged the drain tube to fix it but i want home at the time so I didn't see him access it
Submitted: 2 months ago.
Category: Australia Whitegoods
Expert:  Kelly replied 2 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 2 months ago.

The drain tubs is behind the rear panel inside the freezer.

May I please have your model number so I am able to provide you with accurate, model specific information?

Customer: replied 2 months ago.
fisher and payroll 612 litre french door 2009 model water dispenser on RHS door and ice cube makes in the freezer
Customer: replied 2 months ago.
Expert:  Kelly replied 2 months ago.

I am not available for international calls, sorry. I will need the model number of the refrigerator to get you accurate information. The tag is in the refrigerator, usually high on a side wall.

Customer: replied 2 months ago.
fisherand Paykel RF610A
Customer: replied 2 months ago.
on line is fine
Customer: replied 2 months ago.
hello r u there
Customer: replied 2 months ago.
i can seem credit card has been debited for $42 yet there are no solutions provided.. Why?
Expert:  Dino replied 2 months ago.


The drain tube on this is located inside the freezer at the back below the evaporator.

To access this you need open the freezer and empty the freezer.

From there you need to remove the freezer door panel from the runners.

Once that's off you can then remove the rear panel. This will just pull off as its all push fit panels.

Then from there you will see the evaporator unit.

Under this is the drain gutter. You will need to clear the ice from in there.

Then you will see a hold. Pore boiling water in there and poke something into the hole and this will clear the drain hole from there.

Try that and see how it goes as that's how you clear the drain hole on these.

Customer: replied 2 months ago.
do you have a video link as to how to remove the freezer door..

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