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Kelly, Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 22021
Experience:  Highly accurate diagnostician with over 30 years of experience.
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HLBS28 Gaggenau steam oven (OK for over 5 years) is now

Customer Question

HLBS28 Gaggenau steam oven (OK for over 5 years) is now producing no steam. Have thoroughly cleaned and rinsed the appliance several times, but still producing no steam.
JA: What's the make and model of your oven? And can you guesstimate how old it is?
Customer: Gaggenau HLBS28 made in France. 8 years old
JA: Do you plan on doing the work yourself?
Customer: If possible
JA: Anything else we should know to help you best?
Customer: Not certain if I'm aware of any
Submitted: 6 months ago.
Category: Australia Whitegoods
Expert:  Kelly replied 6 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 6 months ago.

There could be an issue with the valve that supplies water, the elements that heat to produce the steam or even the control that energizes the elements. Are you able to perform any testing? See attached page for theory of that system.