Australia Whitegoods

Australian Whitegoods Questions? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Australia Whitegoods

A microwave problem model NNSF550W bought in May 2011 from

Customer Question
Hi a microwave problem model...
Hi a microwave problem model NNSF550W bought in May 2011 from Good Guys, Tweed Heads, - looking at the manual now. Showing H98 in display window.
JA: What's the make/model of your device? How old is it?
Customer: A Panasonic model no NN-SF550W. bought May 2011
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Consulted the manual. Reset by turning it off then on at the wall. It will not heat water.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: How long do these machines remain functional? Thanks
Submitted: 1 year ago.Category: Australia Whitegoods
Show More
Show Less
Ask Your Own Australia Whitegoods Question
Answered in 5 minutes by:
11/10/2016
AU Appliance Technician: Tyler Z., Appliance Doc replied 1 year ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Australia Whitegoods
Satisfied Customers: 84,138
Experience: 9+ years being an appliance technician with factory training.
Verified

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Ask Your Own Australia Whitegoods Question
AU Appliance Technician: Tyler Z., Appliance Doc replied 1 year ago

So this issue is a very bad error code to get for this Panasonic microwaves I'm afraid. H98 can be caused from several things, but it all means the same thing–the magnetron is not drawing the amount of power needed. You could have a faulty magnetron itself, a faulty inverter board, or one of your door switches can just not be activating correctly. You can’t test the magnetron or the inverter board, so the best thing to do is check the door switches. Unplug the unit and remove all the screws around the outer shell of the microwave and the outer shell of the microwave will pull straight back, up, and off. This will give you access to the door switches through the left of the control panel opening. There should be 3 switches which you can remove and make sure they don’t look burnt. Push on the little actuator buttons and see if the switches still click. If so then reinstall the switches and shut the door to make sure the door is activating all the switches when the door shuts. If so, then it’s time to guess which part you want to replace–either the magnetron or the inverter board. The manufacturer will tell you to replace the inverter board first, but it’s really a toss up. Both parts cost about $100-150 so it's normally not worth repairing if the door switches all check good.

For reference, this issue happened to me on a 5 month old microwave from Panasonic and it was the inverter board. It was under warranty for a year but the service center wasn't close enough to make it worth fixing because the microwave was only $110 and the inverter was $150 so I wasn't going to fix it myself either. I just had to buy a new microwave

We are on the honor system here. Please remember to rate my service by selecting a star at the top of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Ask Your Own Australia Whitegoods Question
AU Appliance Technician: Tyler Z., Appliance Doc replied 1 year ago

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?

Ask Your Own Australia Whitegoods Question
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z.
Tyler Z., Appliance Doc
Category: Australia Whitegoods
Satisfied Customers: 84,138
84,138 Satisfied Customers
Experience: 9+ years being an appliance technician with factory training.

Tyler Z. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

AUSSIE- Repair Tech.

AUSSIE- Repair Tech.

Appliance Technician

3,620 satisfied customers

Appliance Tech with 12 years experience in the Industry.

Appliance Tech-Care

Appliance Tech-Care

Appliance Technician

310 satisfied customers

35+ Years - 40,000+ Completed 'Real World' Repairs

Rob

Rob

Home Appliance Technician

645 satisfied customers

20 yrs. experience with a major worldwide manufacturer.

The Home Smithy

The Home Smithy

Appliance Technician

93 satisfied customers

40 years repairing things.

Charles

Charles

Architect

51 satisfied customers

Engineering contractor and electronics

Rick

Rick

Technician

27 satisfied customers

25 Years Experience with a emphasis on Fisher Paykel

George-Allsorts

George-Allsorts

Senior Appliance Technicial Manager

20 satisfied customers

Senior Service & Technical Manager at Allsorts Recycling & Appliance Repairs

< Previous | Next >

Related Australia Whitegoods Questions
I need a extension hose for the washing mashing as the head
I need a extension hose for the washing mashing as the head se that was supply as to short and need someone to put it in … read more
McgiverSR
McgiverSR
Technician
Vocational, Technical or Trade School
37 satisfied customers
We have a dishwasher dwa315x love it but it wont shut and on
We have a dishwasher dwa315x love it but it wont shut and on the panel it is flashing END and nothingwe do will remove it ha e lookedthrough the manual … read more
travis webb
travis webb
tech.
2,403 satisfied customers
Whirlpool dishwasher showing error 4 How do we fix it.
Whirlpool dishwasher showing error 4 How do we fix it … read more
Kelly
Kelly
Owner/Technician
High School or GED
139 satisfied customers
Zeke, I have a Fisher & Paykel GW712 washing machine. It's
Hi Zeke, I have a Fisher & Paykel GW712 washing machine. It's throwing up a code lights 00100101. I runs through all the washing cycles until the final spin, then throws the alarm and error code. I fi… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I need upper spray arm for LG Dishwasher Model No LD-14AT1,
I need upper spray arm for LG Dishwasher Model No LD-14AT1, but it does not show this model No. … read more
Kelly
Kelly
Owner/Technician
High School or GED
139 satisfied customers
My Indesit oven settings and temperature contols have been
Hello, my Indesit oven settings and temperature contols have been cleaned ofthe front of the oven. Whereor can Iget a new set of transfers so I know what the settings are? … read more
Kelly
Kelly
Owner/Technician
High School or GED
139 satisfied customers
My motor needs new coil for 240 volt 50 c. I has on motor
My motor needs new coil for 240 volt 50 c. I has on motor 32180-4 780 3.6 rpm and 160 on coil. Can you give a replacement please … read more
ncsunburst
ncsunburst
23 satisfied customers
I have a whirlpool Model ACG 600 IX and the labels around
I have a whirlpool Model ACG 600 IX and the labels around the control switches have worn off - can I either get a part or label if not at least a picture to look at to see what the positions of the kn… read more
Kelly
Kelly
Owner/Technician
High School or GED
139 satisfied customers
I have got Electrolux EWF1074 washer, which leaked water
Hi Pearl, I have got Electrolux EWF1074 washer, which leaked water from hose internally, I have fixed the leak, but machine doesn't works, all the digitals work, when I try to start a cycle, machine h… read more
Daniel
Daniel
senior service enginner
High School or GED
2,304 satisfied customers
I am looking at a electrolux oven edee63as"47, everytime we
I am looking at a electrolux oven edee63as"47, everytime we turn power on there is an error message on the display.... "error code: F01. Turn off oven.". In the manual it ma … read more
Kelly
Kelly
Owner/Technician
High School or GED
139 satisfied customers
My oven beeps even when we have it turned off at the main
My oven beeps even when we have it turned off at the main switchboard. It has been doing it for a few days. I have read the book and pushed all the buttons. It is driving us mad! What should we do? … read more
Dino
Dino
gcse
56 satisfied customers
The fridge is not cooling may be run out of gas or
the fridge is not cooling may be run out of gas or electrical problem … read more
Kelly
Kelly
Owner/Technician
High School or GED
139 satisfied customers
We have a Bosch logixx8 washing machine. The filter cap is
we have a Bosch logixx8 washing machine. The filter cap is stuck and can't turn more than 1/4 of a turn. Seems something inside is blocking it from turning. We've been on the Internet and seen a u-tube video which show how you unscrew the front plate to get access from behind. Problem is this model has a pop rivet not a screw. We have tried leaning the machine back and banding it with a rubber mallet to see if that dislodges the problem. It hasn't worked. Any ideas about where we go from here? Tried ringing Bosch but they don't give technical advice. Regards, Holly … read more
Kelly
Kelly
Owner/Technician
High School or GED
139 satisfied customers
I have an ariston freezer (UP 350 FE) some times loses cold
I have an ariston freezer (UP 350 FE) some times loses cold comes back to 0 or 3 deg then gets cold again what would be the problem? I swiched it off for 48 hours and back on but the same problem exis… read more
Dino
Dino
gcse
56 satisfied customers
We have an ergorapido. It does not hold a charge. When used
We have an ergorapido. It does not hold a charge. When used it fades out in a minute or so. It is an old machine -about 4-5 years but it has done good service. … read more
Harry
Harry
493 satisfied customers
Dishwasher is not letting in enough water to cover heating
Dishwasher is not letting in enough water to cover heating element. … read more
travis webb
travis webb
tech.
2,403 satisfied customers
Have a Simpson SWF1076 that fills with water to the bottom
Hi, have a Simpson SWF1076 that fills with water to the bottom of the door seal then stops, after that it does nothing … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
The last two loads through the machine has produced a lot of
The last two loads through the machine has produced a lot of water on the floor, after first one I cleaned the drain filter which had a coin. Second wash did the same but this time the wash was still … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x