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Kelly, Appliance Technician
Category: Australia Whitegoods
Satisfied Customers: 22881
Experience:  Highly accurate diagnostician with over 30 years of experience.
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G E sxs-g25dispencer freezer not defrosting

Customer Question

G E sxs-g25dispencer freezer not defrosting
Submitted: 11 months ago.
Category: Australia Whitegoods
Expert:  Kelly replied 11 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 11 months ago.

Most likely to be faulty is the defrost heater, mounted at the bottom of the evaporator coil behind the rear wall, inside the freezer.

  1. Do you have a meter to perform any electrical testing with?
  2. May I please have your model number so I am able to provide you with accurate, model specific information?
Customer: replied 11 months ago.
Kelly the model number is ***** per my ? G E sxs-g 25 Dispenser I feel the problem is the Defrost Terminator part No wr50x0122.
Expert:  Kelly replied 11 months ago.

G25 is not enough to allow me to get you anywhere close to accurate information. The model number is ***** longer and should be on a tag in the fresh food section, usually high on a side wall or on the ceiling.

Customer: replied 11 months ago.
Forget it Kelly I have it Fixed Thanks.