Australian Whitegoods Questions? Ask a Technician for Answers ASAP
Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. So your model number should be located on the inside of the door. Can you try checking there for me please.
ok can you possibly put it on the drain/spin cycle to see if that will drain the remaining amount of water and get the door lock to release.
Ok is this a front load unit? If its not draining out the water its because there is a clog either in the drain lines or the drain pump. Since I do not know what unit you have for sure do you happen to see a drain release plug. more than likely will be hidden behind a small square panel some where in the front. If not we are going to need to remove the kick plate or top to manually unlock the unit. You will need to make sure to have towels down in case any water gets out on the floor.
Temperature sensor detected as open circuit
Just checking in with you to see how its going?